Yi-Hsuan Chuang
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Yi-Hsuan Chuang Email & Phone Number

DevOps Engineer at Moodle US | Ex-Software Engineer Intern at Tech For Good Inc | Skilled in IoT, Python, RESTful APIs, React, Cloud Computing, and DevOps | Former Technical Support and Splunk Engineer at Moodle
Location: Sparks, Nevada, United States 11 work roles 5 schools
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DevOps Engineer at Moodle US | Ex-Software Engineer Intern at Tech For Good Inc | Skilled in IoT, Python, RESTful APIs, React, Cloud Computing, and DevOps | Former Technical Support and Splunk Engineer
Location
Sparks, Nevada, United States
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Yi-Hsuan Chuang is listed as DevOps Engineer at Moodle US | Ex-Software Engineer Intern at Tech For Good Inc | Skilled in IoT, Python, RESTful APIs, React, Cloud Computing, and DevOps | Former Technical Support and Splunk Engineer at Moodle, a company with 150 employees, based in Sparks, Nevada, United States. AeroLeads shows a matched LinkedIn profile for Yi-Hsuan Chuang.

Yi-Hsuan Chuang previously worked as DevOps Engineer at Moodle and Software Engineer Intern at Tech For Good Inc. Yi-Hsuan Chuang holds Master'S Degree, Computer Science And Engineering from University Of Nevada, Reno.

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Moodle

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Profile bio

About Yi-Hsuan Chuang

With 10 years of experience in software, banking technology, and IoT, I excel in troubleshooting, customer support, solving technical problems, and leading successful projects with diverse teams.At UnaBiz IoT Startup, I provided top-notch technical support for customers using Sigfox global IoT. I developed dashboards to monitor over 1 million IoT devices and 300+ network base stations with Splunk, and created a real-time alert system integrating Splunk and Slack. Additionally, I played a key role in securing Series A and B funding for the company. As an Engineering Project Manager, I gained deep knowledge of hardware, firmware, and software projects, enhancing my teamwork, communication, and performance under pressure.To stay ahead in the fast-evolving IT industry, I continuously pursue further education. Recently, I completed a master’s degree in Computer Science and Engineering at the University of Nevada, Reno (Go Pack!). My passion for learning and positive attitude help me adapt to rapid changes.Outside of work, I'm a skilled photographer specializing in press releases, conferences, and commercial shoots. I actively contribute as an Android Developer, having created a free drinking water app with over 600 water spots on Google Maps, available on Google Play. I also support Taipei Women in Tech with video editing for their YouTube channel.I am currently seeking full-time technical opportunities. Please feel free to connect with me.[Skills]• Programming Languages: Python, Java• Web Development: HTML/CSS, JavaScript/TypeScript, ReactJS, RESTful API, Python Flask API, Python FastAPI, Ant Design, Bootstrap, Tailwind CSS, Shadcn UI• Databases: PostgreSQL, SQLite, MySQL, MongoDB• Technologies: Splunk (Log Analysis/Monitoring), Prometheus, Grafana, AWS, Sigfox LPWAN IoT, Freshdesk, Git, GitHub, DevOps• Others: Technical Support, Customer Engagement, Project Management, Agile/Scrum, Fluent in English and Chinese (Mandarin)

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Yi-Hsuan Chuang's current company

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Moodle
Moodle
DevOps Engineer at Moodle US | Ex-Software Engineer Intern at Tech For Good Inc | Skilled in IoT, Python, RESTful APIs, React, Cloud Computing, and DevOps | Former Technical Support and Splunk Engineer
perth, western australia, australia
Website
Employees
150
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11 roles

Yi-Hsuan Chuang work experience

A career timeline built from the work history available for this profile.

Devops Engineer

Current

United States

In my role as a DevOps Engineer at Moodle US, I am dedicated to ensuring the reliability and scalability of AWS-based infrastructure to support seamless learning experiences.

Nov 2024 - Present

Software Engineer Intern

Boston, Massachusetts, United States

  • Refactor the Learning Management System tech stack from React/JavaScript/Material UI to React/TypeScript/Shadcn UI/Tailwind CSS, enhancing design consistency and user engagement.
  • Create and implement the main teacher and student dashboard, incorporating a collapsible sidebar menu, task overview, and subject categorization, improving overall navigation.
  • Design a customizable course page layout featuring advanced filtering, pagination, and column toggling, which enhances course management efficiency.
  • Develop and refine Learning Management System login pages, delivering both static and dynamic demos that optimize user authentication processes.
  • Implement a comprehensive “Page Not Found” strategy and establish router rules for incorrect URLs, minimizing error-related support requests.
  • Draft and iterate on teacher and student dashboard layouts, integrating team feedback to streamline development cycles.
Jul 2024 - Nov 2024

Full Stack Engineer

Nevada, United States

  • Boosted code quality and user experience by implementing 24 unit tests, ensuring robust application functionality.
  • Augmented system capabilities by integrating 8 CRUD functionalities via PostgreSQL, optimizing data operations.
  • Developed web applications to enhance user experience for Nevada System of Higher Education customers.
May 2023 - May 2024

Mathematics Assignment Grader

United States

Assisted 2 instructors in grading over 100 students' academic assignments and scripts for the Department of Mathematics and Statistics.

Sep 2022 - Dec 2022

Support Engineer

Taipei City, Taiwan

  • Built Splunk dashboards to monitor 1M+ devices and generated reports for projects status, saving 10 hours per week of manual reporting work.
  • Monitored 328 base stations by integrating Splunk and Slack to receive real-time alerts and provided 24/7/365 IoT connectivity services, resulting in a 90% reduction in manual monitoring work.
  • Developed Python scripts to automate tasks and produce insight reports, thus reducing manual work by 90%.
  • Implemented an IoT solutions for 2 of the biggest security customers in Taiwan by integrated a Sigfox GPS tracker with Python Flask, MongoDB and LINE Message APIs.
  • Delivered technical support to customers on cloud platform, hardware, and software issues, as well as product return material authorization (RMA), while successfully resolved over 900 support tickets through the help.
  • Introduced Sigfox technology and demonstrated solutions/products to partners and potential customers, while working closely with the sales team to provide technical and business analytical direction.
Feb 2018 - May 2022

Engineering Project Manager

Taipei City, Taiwan

  • Led an R&D team in delivering a $150K streetlight IoT solution that met the client's requirements for cost and functionality through the development of hardware, firmware, and software.
  • Provided technical support to the production line by debugging automated test scripts, setting up test tools, coordinating schedules between the factory and sales, and providing feedback to customers regarding.
  • Coordinated with customers at every stage of development (EVT/DVT/PVT/MP) and provided timely updates on project status.
Nov 2019 - Nov 2020

Professional Services Consultant

Taipei City, Taiwan

  • Collaborated with NCR Malaysia R&D team to provide on-site support for installing, testing, configuring, integrating servers, and managing databases for 2 transaction solutions.
  • Implemented technical support and professional consulting services to 3 enterprise clients in the banking industry without missing any calls.
  • Conducted full system testing with 2 testing events (System Integration Test and User Acceptance Test).
  • Wrote clear, concise, and thorough specifications with installation guide, user guide, system maintenance and troubleshooting documentation for clients.
Feb 2017 - Jan 2018

Software Engineer

Taipei City, Taiwan

  • Created over 50 RESTful APIs by Hibernate, Java Jersey API Framework, and tested using Swagger.
  • Collaborated with team to design and develop systems, manage databases, and oversaw 3 IT projects.
  • Resolved system bugs and security issues by performing troubleshooting techniques and on-site support.
  • Cooperated with development team in testing websites and mobile apps to ensure bug-free production.
  • Researched and categorized open APIs of the Bonita Business Process Management engine from the documentation, and collaborated with team members to design and implement BPM Web-Service APIs for internal use.
  • Provided on-site customer service support and performed troubleshooting techniques to resolve system bugs and security issues.
Jan 2014 - Jan 2017

Field Application Engineer

Formosa21 Inc

Istanbul, Turkey

  • Provided on-site customer support and troubleshooting, ensuring customer satisfaction with the products and services provided.
  • Collaborated with sales teams to report product issues to the development team, ensuring timely resolution of any issues or bugs.
  • Installed firmware and set up hardware for Mobile Digital Video Recorders (MDVRs), ensuring that all devices were configured correctly and functioning properly.
  • Tracked and resolved MDVR system issues on both the bus and server-side, using troubleshooting techniques to identify and fix any bugs or errors that arose.
Nov 2012 - Jun 2013

Software Quality Assurance Engineer Intern

New Taipei City, Taiwan

  • Worked as a Quality Assurance Engineer in the Media Creation (QA-MC) department at CyberLink.
  • Detected and verified 75 bugs in YouCam and PhotoDirector software on Windows 8.
  • Completed the quality assurance report and achieved the Basic Functions Test (BFT) checklist for CyberLink and its OEM partners, including Lenovo, Samsung, HP, and Acer.
  • Tested RAW file reading-related functions on CyberLink PhotoDirector software.
  • Reproduced the bugs and reported the detailed steps to the development team.
Jun 2012 - Aug 2012

Kitchen Assistant

The Bayou Restaurant

Kaohsiung City, Taiwan

  • Ensured the ability to respond to customer needs and met customer requests during restaurant hours.
  • Work closely with main chef and other kitchen staff to ensure the smooth operation of the restaurant.
  • Prepared and cooked ingredients and dishes to ensure met the restaurant's food quality and safety standards.
Mar 2008 - Jun 2009
Team & coworkers

Colleagues at Moodle

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5 education records

Yi-Hsuan Chuang education

Master'S Degree, Computer Science And Engineering

Courses Related: CS 691 - Full Stack Web Development, CS 631 - Introduction to Big Data, CS 642 -Cloud Computing, CS 646 - Principle.

Android Basics Nanodegree

Master’S Degree, Information Management, E-Business, Supply Chain Management, Service-Oriented Architecture

Member of the e-Enterprise and Supply Chain Management Laboratory Conducted by Dr. Hsiao-Lan Wei.

Master’S Degree, Management Information Systems, General

International Exchange Students Program in Istanbul, Turkey from January 2013 to June 2013.

FAQ

Frequently asked questions about Yi-Hsuan Chuang

Quick answers generated from the profile data available on this page.

What company does Yi-Hsuan Chuang work for?

Yi-Hsuan Chuang works for Moodle.

What is Yi-Hsuan Chuang's role at Moodle?

Yi-Hsuan Chuang is listed as DevOps Engineer at Moodle US | Ex-Software Engineer Intern at Tech For Good Inc | Skilled in IoT, Python, RESTful APIs, React, Cloud Computing, and DevOps | Former Technical Support and Splunk Engineer at Moodle.

Where is Yi-Hsuan Chuang based?

Yi-Hsuan Chuang is based in Sparks, Nevada, United States while working with Moodle.

What companies has Yi-Hsuan Chuang worked for?

Yi-Hsuan Chuang has worked for Moodle, Tech For Good Inc, College Of Engineering At The University Of Nevada, Reno, University Of Nevada, Reno, and Unabiz.

Who are Yi-Hsuan Chuang's colleagues at Moodle?

Yi-Hsuan Chuang's colleagues at Moodle include Zoe Rippon, Berta Maroto Martín, Hannah Oganeku, Mba, Sreenivas Reddy, and Hugues E. M..

How can I contact Yi-Hsuan Chuang?

You can use AeroLeads to view verified contact signals for Yi-Hsuan Chuang at Moodle, including work email, phone, and LinkedIn data when available.

What schools did Yi-Hsuan Chuang attend?

Yi-Hsuan Chuang holds Master'S Degree, Computer Science And Engineering from University Of Nevada, Reno.

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