Administer and supervise coffee samples process under my scope according to the existing procedures to have the proper controls (US and Barcelona Lab)Organize and classify the coffee samples received according to the procedure interface with traders and customers as needed.Perform the physical sampling and sensorial tasting process as a qualified grader, according to the procedure laid in order to determinate the coffee quality.Perform the maintenance and housekeeping of the lab´s equipment and cupping room to ensure proper operation and performance.Register/Manage coffee samples QC Data information under my scope for decision making.Prepare, analyze and consolidate QC reports and KPI´s (reports for strategic clients, approval, rejection and reason of rejections, etc.) in order to have the information for decision making.Raising delivery orders and sales invoices for green coffee releases to roaster clientsProcuring/comparing quotes and arranging freight with 3PL freight brokers fordomestic and cross-border truck and rail deliveries to roasters and warehousingpartners.Support sales team in various areas, including providing reporting, assisting withcontract execution, monitoring releases, initiating warehouse stock transfers, andmore.Requesting arrival/landing samples to be sent to clients, coordinating with internal andexternal quality teams to ensure deadlines and requirements are met.

Organize and classify the coffee samples received according to the procedure interface with traders and customers as needed. Perform the physical sampling and sensorial tasting process as a qualified grader, according to the procedure laid in order to determinate the coffee quality. Perform the process of roasting, grinding and cupping process. Perform the maintenance and housekeeping of the lab´s equipment and cupping room to ensure proper operation and performance.Enter data of coffee samples tasted in order to have the information related to trace-ability, status and cupping results. ( Proficiency excel and Mercon position system).Manage the coffee samples received in Miami´s lab in order to have the information for decision making. .

• Responsible for North American Quality Assurance (QA) Incident Management Systems. • Managed receipt, communications, tracking and reporting of all product incidents reported by restaurants, field operations and franchisees. • Escalated brand risk sensitive issues to maintain brand integrity and minimize financial liability. • Ensured data integrity in the processing and reporting of incidents to monitor trends accurately.

Provided assistance and support for the QA Management Team.• Coordinated product sensory and performance evaluations with Suppliers in ensuring and monitoring product compliances to specification for sensory and out-cook performance.• Streamlined FM Analysis Program. Developed protocols and procedures for retrieval, measurement, imaging, determination of source and identification. Require root cause analysis and corrective action from suppliers.• Assisted QA Analyst with North American QA Incident Management Systems.• Technical and analytical support for QA Management Team. Simplified and maintained the Tonnage Report – normalization of incident trends against Supplier Manufactured goods, providing targeted under performing suppliers to QA Management.

• Assembled laboratories for the Chemistry, Biology and Microbiology courses.• Ensured laboratories had proper equipment installed and available for testing and evaluations.• Tutored students that needed support with chemistry courses.