Jared Lawrence Email & Phone Number

Los Angeles, CA, US

Redondo Beach, California, United States

• Plan and design software
• Manage the software development life cycle
• Test and review software for rollout
• Project planning and management using SCRUM and Agile
• Support customer implementations
• Improve product development processes

Torrance, CA

• Central liaison with vendors, partners, and customers to keep them informed on software advancements and updates
• Obtain, manage, and track feedback on issues that need to be addressed
• Update HubSpot with new companies and contacts while maintaining notes based off of recent conversations
• The main contact for any major forms related issues and handle the issues accordingly
• Manage forms projects, for new and existing customers, to ensure that all milestones are met accurately and on-time
• Maintain and manage projects using TeamGantt software

Torrance, CA

• Review specialized mapped data fields for quality control
• Responsible for forms being completed on time and published on their needed go‐live date
• Train new employees how to upload and build forms to the Quik! Standard
• Hold weekly meetings, with the Forms Team, to discuss current workload in the system
• Strategically plan priority of forms in the build cycle

Redondo Beach, CA

• Manage technical support team to ensure all issues are mitigated and remedied
• Hold and lead routine meetings to discuss known issues
• Train new hires on how to support our software
• Manage all escalated support issues

Redondo Beach, CA

• Process forms sent into the company, for posting, leveraging Adobe Acrobat to build hidden fieldsthat integrate with internal software
• Provide technical support, to clients, for in‐house software, Quik! Forms
• Additional support for general technical issues a client may experience
• Leveraging a myriad of communication methods (telephone and live chat), I remotely connected to aclient’s computer to setup and configure the Quik! Forms software
• Troubleshoot and remediate any errors within the customers Quik! Forms Software

Torrance, CA

• Maintained parts inventories
• Interfaced with field staff to determine & maintain material requirements
• Performed office tasks such as, phone handling, filing, sending faxes, and making copies

Brea, CA

• Input customer’s orders into computer
• Cash handling
• Schedule deliveries
• Financial logging

Alhambra, CA

• Manager of all warehouse inventory
• Maintained warehouse stocking and general upkeep
• Re‐stocked vans with product for next day delivery and distribution
• Navigated specified route for delivery and stocking on vending machines