Laxman Murugappan Email & Phone Number

Mumbai, Maharashtra, India

Blending Play(Lego Serious Play), Custom Designed Board Games, Stories and Experiences to create a positive impact in enabling people, policy, process & systems and achieve Key Business Outcomes like* Shift Mindsets* Transform Culture* Co-create, Co-innovate* Empathize, Empathy 2.0* Storytelling* Agile and Lean Thinking* Flexible thinking by learning to tackle complex tasks* Building effective strategies for solving business challenges & business problems* Learning through play also involves mental immersion and ability to stay focused* Nurture Human Capital Innovation* Diversity Appreciation

India

We provide empowerment for Business growth & Business benefit through Process Innovation,Process Optimization & Customer Experience Management in the domain of Technology, Startup & Innovation. We use “CEMMethod Framework”, “ DIY Canvas Toolkits”, “Lego building blocks” , & “Design Thinking” based approach in our consulting & handholding.Worked with teams from the organizations like Reliance, Sungard, Infosys, Mahindra Satyam, Capgemini, DB Schenker, TNT Express, UASC, Robert Bosch, Malaysian National Reserve Bank, AgilePoint, Ajman Services (Emirate of Ajman), Nokia , Veolia Services, Compassion.com, Morpho, Vodafone

Pune Area, India

Lead coach in CPP Professionals, CPP Masters, CPP AdvMaster & CPP Champions workshops across India, South East Asia and Middle East Asia using CEMMethod Framework for disseminating the thought process leadership in areas of Business Process Management, Enterprise BPM, Customer Experience Management.CEMMethod™, a trademark of BPGroup integrates the latest learning and techniques from the worlds leading Outside-In companies in easy to access and assimilate step by step guidesThe Certified Process Professional programme has five levels of qualification across eight levels of attainment including:Certified Process Pracitioner (CPP)Certified Process Professional (CPP)Certified Process Professional Master (CPP-Master)Certified Process Professional Advanced Master (CPP-AdvMaster)Certified Process Professional Champion (CPP-Champion)Has worked with teams from organziations such as HP, Cognizant, CGI, NTTData Insurance, Delloite, Invesco Hyderabad Pvt. Ltd, Covidien Engineering Services Pvt. Ltd, Symantec, Baclays. Ericsson, CNO IT Services Pvt. Ltd. A CNO Financial Group, Microsoft, WNS, VemaSolar, Utam Gwala Steels, JLT, HyperQualtiy, Honeywell, HSBC India, ATOs, ANZ, Alexion, Accenture

Global ERP development and upgrade engagements, cooperating with clients to determine requirements, define technical specifications, and deliver solutions. Allocate assignments and schedules to a team of 6-7, providing training and mentorship as needed. Coordinate application design and development. Ensure deliverables comply with standards for quality and on-time delivery. Key projects include a role as Portal Consultant for a project with Kimberely Clark involving consulting and solution provisioning on SAP Netweaver Portal. Recognized for contribution to the project with various awards. Previously involved as Portal Team Lead and Change Management Coordinator for a major project with British American Tobacco (BAT), which spanned development and implementation of an HR system spanning 180 countries. Supervised all stages of the development lifecycle. Recognized for excellence in NetWeaver Portal training with an award

Sap Netweaver Portal Consultant

Led design, development, and administration of business technology solutions, leveraging Netweaver for design and build of leading-edge solutions for companies such as Deutsche Telecom. Key achievements include: receiving a promotion to team lead, directing onshore and offshore teams for the Deutsche Telecom Procurement Cockpit project, overseeing a middleware development project to unite SAP and non-SAP systems, and creating a company-first SAP Netweaver Portal venture that led to launch of the first utilization of SAP NetWeaver technology. Honored as Employee of the Month for Netweaver accomplishments.

Held numerous positions as Module Lead, Java Developer, and Developer for business such as CitiGroup, CitiBank. Instrumental in completion of several complex development projects and application implementation in Java/J2EE, Servlets, Struts.

Instrumental in completion of several complex development projects, including contributing to module and tool development, defect tracking, UAT and UTP test plan development, and application implementation for Information and Patent Products & Database.

Pg Diploma, Advanced Computing

Post Graduation

Be, Chemical

College.

Education record

Higher Secondary