Academy of Customer Experience

Academy of Customer Experience is a Management, Process & IT Consulting Team, with expertise in the Business Process Management, Business Process Mapping, Customer Experience management, CustomerJourney Mapping, CEM Method, Process Innovation, Lego Serious Play, Lean Start-up Canvas, and Business Model Generation Canvas. Academy Of Customer Experience(ACE) is the sister concern & global partner of BP Group setup with the sole focus of providing consulting & mentoring to startups, NGO's, SME/SMB's, Corporates & MNC's. We provide empowerment for Business growth & Business benefit through Process Innovation,Process Optimization & Customer Experience Management in the domain of Technology, Startup & Innovation. We believe that everything and anything that we do is a process. We advocate the thought of “The power of putting the customers at the centre of your business.” We facilitate in bringing about a 360 degree change in the various departments, stakeholders & employees approach about doing business with their customers We use “CEMMethod Framework”, “ DIY Canvas Toolkits”, “Lego building blocks” , & “Design Thinking” based approach based consulting & handholding.