I am a passionate leader in the field of Technology Consulting, driven by creativity. My primary mission is to build and scale teams, mentoring them to assist customers in realising their business outcomes by leveraging digitisation solutions. Recently, I have been engrossed in studying the potential of Public/Private Blockchain and Distributed Ledger Technology (DLT) solutions. I firmly believe that these emerging technologies can facilitate the evolution of businesses towards Web3.0 by establishing trust among stakeholders.Over the course of my extensive career spanning more than 3+ decades, I have effectively nurtured multiple Technology Practices, adapting to evolving technological landscape, thus cultivating new revenue streams in a wide range of sectors like:, Networking, Wireless Mobility, Enterprise Mobility, Network Security, Cybersecurity, Consumer Audio/Video, Deep Packet Inspection, Cloud Migration, and Business Process Automation solutions.Fortunate enough to collaborate with large and small enterprises globally, spanning Stock Exchanges, Education, Healthcare, Retail, Telecom, Manufacturing, and Banking, I have gained profound insights into different business domains. This experience has allowed me to effectively leverage technology solutions to drive transformative changes within these industries.In my current role as Sr. Director, CX, Customer Delivery, my foremost objective is to drive the automation of service delivery, by fostering efficiency and prioritising customer success, I continuously explore innovative approaches to enhance the growth of Software, Subscription, and Services Annual Recurring Revenue (ARR).I am a strong proponent of Gallup's Strengths-based Leadership framework for coaching and mentoring teams. My Top-5 CliftonStrengths are:Individualization: I am dedicated to exploring and leveraging the unique strengths within individuals, rather than applying a one-size-fits-all approach.Maximiser: I focus on harnessing the strengths of teams and team members, consistently raising the bar for excellence.Ideation: I thrive on thinking outside the box and bringing fresh perspectives to problem-solving.Deliberative: As a vigilant observer, I anticipate potential challenges and proactively address them before they arise.Connectedness: I excel at helping individuals establish connections, breaking boundaries, and integrating disparate parts into a unified whole.