Layla Saab
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Layla Saab Email & Phone Number

Customer Experience Specialist at Ramp | Ex-Sway | Ex-Uber | Tech | Startup experience at Ramp
Location: Los Angeles Metropolitan Area, United States, United States 5 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Experience Specialist at Ramp | Ex-Sway | Ex-Uber | Tech | Startup experience
Location
Los Angeles Metropolitan Area, United States, United States
Company size

Who is Layla Saab? Overview

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Quick answer

Layla Saab is listed as Customer Experience Specialist at Ramp | Ex-Sway | Ex-Uber | Tech | Startup experience at Ramp, a company with 79 employees, based in Los Angeles Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Layla Saab.

Layla Saab previously worked as Customer Experience Specialist at Ramp and Senior Customer Support Specialist at Sway (Formerly Returnmates). Layla Saab holds High School Diploma, Animation from Los Angeles Film School.

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Email format at Ramp

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Ramp

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Profile bio

About Layla Saab

Detail-oriented Account Specialist with great ability in communicatingand developing relationships with customers. Possess a strong, dynamic, diligent, patient and detail oriented personality to meet and exceed goals. Acquired excellent experience in sales working in the area of expertise for the last 5 years in startup tech companies including other areas such as marketing and account management.

Current workplace

Layla Saab's current company

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Ramp
Ramp
Customer Experience Specialist at Ramp | Ex-Sway | Ex-Uber | Tech | Startup experience
new york, new york, united states
Website
Employees
79
AeroLeads page
5 roles

Layla Saab work experience

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Customer Experience Specialist

Current

Los Angeles, California, United States

Aug 2024 - Present

Senior Customer Support Specialist

Los Angeles, California, United States

- Handled complex customer inquiries and resolve issues via phone, email, or live chat. - Provided in-depth product or service knowledge to troubleshoot and resolve customer concerns. - Managed escalated customer issues, ensuring timely and satisfactory resolution. - Provided feedback and insights to internal teams regarding recurring customer issues or.

Oct 2022 - Nov 2024

Etsy Shop - Belleandspring

Los Angeles, California, United States

- Put together realistic budgets based upon costs and fees for successfully operating business.- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals and increased sales by 10%.- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.- Created and.

Sep 2020 - Sep 2024

Account Specialist

Los Angeles, California, United States

- Evaluated customers' potential needs to make appropriaterecommendations.- Onboarded driver-partners onto systems by reviewing, maintaining,and organizing vehicle and personal documentation - Reviewingbackground checks- Answered about 35-40 video calls to assist partners with profilesetup and ensuring all requirements were met.- Utilized online and.

Jan 2018 - Jan 2020

Uber Specialist Lead (Marketing/Sales)

Los Angeles, California

-Tracked team members individual KPIs and held members accountable to performance expectations-Worked cross-functionally with various departments to improve Sales and support tactics to make room for improvements for better workflows.-Conducted weekly 1:1s for all team members and provided feedback.-Top specialist in Los Angeles Area to pitch potential.

Apr 2017 - Jan 2018
Team & coworkers

Colleagues at Ramp

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3 education records

Layla Saab education

FAQ

Frequently asked questions about Layla Saab

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What company does Layla Saab work for?

Layla Saab works for Ramp.

What is Layla Saab's role at Ramp?

Layla Saab is listed as Customer Experience Specialist at Ramp | Ex-Sway | Ex-Uber | Tech | Startup experience at Ramp.

Where is Layla Saab based?

Layla Saab is based in Los Angeles Metropolitan Area, United States, United States while working with Ramp.

What companies has Layla Saab worked for?

Layla Saab has worked for Ramp, Sway (Formerly Returnmates), Etsy, and Uber.

Who are Layla Saab's colleagues at Ramp?

Layla Saab's colleagues at Ramp include Liz Schwartz, Rachel S., Kayla Lin, Anthony Leo, and Nicholas Hachmer.

How can I contact Layla Saab?

You can use AeroLeads to view verified contact signals for Layla Saab at Ramp, including work email, phone, and LinkedIn data when available.

What schools did Layla Saab attend?

Layla Saab holds High School Diploma, Animation from Los Angeles Film School.

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