Linda Lay

Linda Lay Email and Phone Number

Software Documentation Consultant @ Sundial Software
madison, wisconsin, united states
Linda Lay's Location
Madison, Wisconsin, United States, United States
About Linda Lay

My research background runs the gamut from counting colonies on an agar plate to counting Post-Its on a whiteboard. I've always been fueled by my passion for human-centered design, using my skills to bridge the technical and tactile and create technology that truly fulfills peoples' needs.Halfway through my university career, I discovered Design for America and led student teams to address issues like digital addiction and food insecurity using human-cenetered design principles. I worked at MSU's Hub for Innovation in Learning and Technology to develop UX strategies, conduct research, and lead workshops for multiple university clients and initiatives. After graduation, I worked as a technical solutions engineer for medical software giant Epic Systems while also conducting user interviews and usability testing. I currently works as a software architect and consultant by day, and tutor kids by night.

Linda Lay's Current Company Details
Sundial Software

Sundial Software

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Software Documentation Consultant
madison, wisconsin, united states
Website:
sundialsc.com
Employees:
19
Linda Lay Work Experience Details
  • Sundial Software
    Software Documentation Consultant - Wisconsin Dot
    Sundial Software Feb 2022 - Present
    Madison, Wisconsin, United States
    • Manage the daily operation and maintenance of applications to manage roads for the Wisconsin DoT. • Assign roles, revise workflows and application text, as well as create business side system administration documentation.• Use SQL and programming knowledge to evaluate and understand source code and create documentation for software functions and SQL tables.• Provide guidance and strategy recommendations for researching and improving the overall user experience of the application.
  • Chicago English
    English Second Language Tutor
    Chicago English Jan 2022 - Present
    Greater Chicago Area
    • Explain key concepts, teach test-taking strategies, and revise essays for students taking the SAT and TOEFL.• Provide customized instruction for each student and keep track of their progress.
  • Renshuu.Org
    Ux Strategy Consultant
    Renshuu.Org Mar 2022 - Jun 2022
    • Work with stakeholders to establish a UX research strategy to better understand and serve Renshuu's users.• Create roadmaps for evaluative and generative research planning, along with research briefs for each step in the process.• Perform heuristic analysis and usability testing, along with in-depth user interviews and task analysis, and regularly present findings to stakeholders.
  • Epic
    Technical Solutions Engineer / User Researcher
    Epic Aug 2018 - Sep 2021
    Verona, Wi
    • Investigated and resolved technical issues with medical records software for large healthcare organizations. • Communicated with and managed multiple analyst teams at each customer to deliver solutions and undertake large projects to improve the software.• Designed and conducted internal usability sessions and projects in order to improve the provider experience.
  • Msu Hub For Innovation In Learning And Technology
    Director, Student Innovation Team
    Msu Hub For Innovation In Learning And Technology May 2017 - May 2018
    Lansing, Michigan Area
    • Managed two teams that provided MSU faculty and staff student feedback and input on their projects• Educated a diverse group of undergraduate students in design, UX research and systems thinking strategies.• Presented and documented research results, recommendations, and strategies moving forward, depending on the clients’ needs.
  • Michigan State University
    Intercultural Aide, Msu Office Of Cultural & Academic Transitions (Ocat)
    Michigan State University May 2017 - May 2018
    Lansing, Michigan Area
    • Acclimated students to college life through one-on-one outreach, residential events, collaborations with MSU student organizations, and collaborative events with other ICAs.• Hosted the Multiracial Unity Living Experience (MRULE) every other week to promote discussions concerning current social issues pertinent to students’ experiences at university.
  • Michigan State University
    Tutor And Ta: Be101, Egr102, College Of Engineering Cornerstone Residential Experience (Core)
    Michigan State University Sep 2016 - Apr 2017
    Lansing, Michigan Area
    • Helped students through complex problems, facilitating independent learning and problem solving skills.• Answered student questions and graded assignments for BE101 (Introduction to Biosystems Engineering)• Troubleshooted MATLAB code as a mentor for EGR102 and • Tutored physics, chemistry and calculus with CoRE.
  • Michigan State University
    Professorial Assistant, Nanobiosensors Lab
    Michigan State University Aug 2014 - Aug 2016
    Lansing, Michigan Area
    • Developed magnetic nanoparticle-based biosensors for medical diagnostics. • Researched the long-term storage of gold nanoparticles to improve sensor implementation in developing nations, as well as the antibacterial effects of magnetic nanoparticles on tuberculosis growth and detection.
  • Fulcrum Global Technologies Inc.
    Ux Designer Intern
    Fulcrum Global Technologies Inc. May 2017 - Aug 2017
    Greater Chicago Area
    Collaborated with five different in-house startup teams to provide user experience consulting, persona creation, low-fidelity and high-fidelity wireframe creation, and Agile/Scrum assistance.
  • Design For America
    Sustainability Lead, Design For America Msu Studio Leadership
    Design For America Jan 2017 - May 2017
    Lansing, Michigan Area
    • As Sustainability Lead, gave presentations in the East Lansing and Lansing community, worked to connect design teams with community partners, updated the website, and built intra-studio relationships.
  • Design For America
    Team Leader, Design For America Msu (Food Systems Team)
    Design For America Jan 2016 - Dec 2016
    Lansing, Michigan Area
    • Over the course of a year, led a project to help retool the MSU Student Food Bank to better serve the influx of customers at each distribution. Improvements developed included an electronic swipe system, maps of the food bank, and (in the future) a new database for client data.
  • Design For America
    Team Leader, Design For America Msu (Cell Phone Use Team)
    Design For America Aug 2015 - Dec 2015
    Taught a team of five students the human-centered design process as we devised ways to remedy cell phone overuse.
  • Msu Undergraduate Research Office
    Undergraduate Research Ambassador: Msu Undergraduate Research Office
    Msu Undergraduate Research Office Sep 2015 - May 2017
    Lansing, Michigan Area
    • Conducted presentations on the importance of undergraduate research to fellow college students. • Advised students in both auditorium presentation, resource fair, and panel settings.
  • Msu Upward Bound
    Service Learning And Academic Tutor
    Msu Upward Bound Jun 2016 - Dec 2016
    Lansing, Michigan Area
    • Worked with high school students to mentor kids at the Boys and Girls Club in south Lansing.• Provided academic support, SAT prep and college application help to high school juniors Fall 2016.
  • Msu Engineering Summer Undergraduate Research Experience (Ensure)
    Research Assistant
    Msu Engineering Summer Undergraduate Research Experience (Ensure) May 2015 - Aug 2015
    Lansing, Michigan Area
    • Synthesized research papers written in Spanish for an English review of the literature.• Studied the capture efficiency of magnetic nanoparticles on detection of mycobacterial models for tuberculosis.• Analyzed artificial sputum samples under a microscope, recorded efficiency of nanoparticle capture of bacteria.
  • Design For America
    Team Member, Cerebral Palsy Team, Design For America Msu
    Design For America Jan 2015 - Apr 2015
    Lansing, Michigan Area
    • First learned and was introduced to the process of human-centered design as a team member at a student organization that addresses local and social issues through the human-centered design process.• Worked to redesign the walker for those with cerebral palsy in order to better serve their needs.
  • Spartan Debate Institutes
    Resident Assistant And Policy Debate Judge
    Spartan Debate Institutes Jul 2014 - Aug 2014
    • Managed a floor of summer campers as part of a policy debate summer camp.• Evaluated and judged practice debate rounds and debate tournaments and provided detailed feedback.
  • Smithsonian Institution, Museum Of Natural History
    Intern
    Smithsonian Institution, Museum Of Natural History Jun 2011 - Aug 2011

Linda Lay Education Details

Frequently Asked Questions about Linda Lay

What company does Linda Lay work for?

Linda Lay works for Sundial Software

What is Linda Lay's role at the current company?

Linda Lay's current role is Software Documentation Consultant.

What schools did Linda Lay attend?

Linda Lay attended Michigan State University, Michigan State University, Thomas Jefferson High School For Science And Technology, George Mason High School.

Who are Linda Lay's colleagues?

Linda Lay's colleagues are Dave Schultz, Travis Currier, Ana Home, Debbie Henderson.

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