Layon Chambers Ii, Bsc., Cfpm Email & Phone Number

Harris County, Texas, United States

The WIC Site Supervisor is responsible for the operations of the assigned WIC site and surrounding community. The Site Supervisor is responsible for managing all site operations and meeting performance metrics in accordance with State requirements. Performs personnel and facility management duties, determines program eligibility of WIC applicants, provides nutrition education to individuals and groups, and coordinates with other programs to enhance services to clients.

Houston, Texas, United States

Plans, coordinates, and supervises assigned clinic operations and personnel. Monitors and ensures compliance with regulatory requirements. Determines client eligibility, conducts clinical screening, provides nutrition and breastfeeding education, and collaborates with other providers and resources.

Houston County, Texas, United States

Direct nutrition and food service teams in a supervisory role - overseeing quality assurance, checking menus for accuracy, and ensuring compliance with patient dietary needs. Construct team schedules and execute safety checks and environmental rounds to ensure safe storage, preparation, and delivery of food to patients. Round to 6-7 units per day, partnering with the charge nurses, managers, and directors to ensure all patient complaints are resolved quickly and expediting any issues to leadership. Recognized as division manager’s “go-to person” to alleviate issues and quickly provide effective solutions. Coordinate with a wide variety of stakeholders, including kitchen staff, patient services, and production to guarantee nutrition services is running smoothly and efficiently, partnering with leadership when issues arise. Built and analyzed reports to identify trends and recommend applicable action daily. Key Accomplishments:• Lead 100+ employees across 2 nutrition teams on the tray line and in the dish room, executing performance management and providing training and development as needed. • Facilitate the successful implementation of multiple systems, playing an instrumental role in projects that include opening a third line to reduce patient wait times and complaints, introducing a Durotherm system, recommending kitchen equipment during capital project initiation, and passing the DNV inspection with no deficiencies. • Execute daily team huddles focused on training and development and accountability, utilizing time to makes communicate updates or changes in the line and industry best practices. • Honored by the Jerald B. Katz Foundation as the recipient of their Houston Methodist Humanitas Award• Recognized with a 5-year service achievement award.

Houston, Texas, United States

Facilitated all administrative duties within both skilled nursing and rehabilitation units. Partnered with patients to schedule follow-up appointments as required by the doctor and manage outstanding orders made by the nursing staff to physicians. Analyze orders for admissions and work with nurses or physicians to correct any missing or inaccurate data. Obtained patient signatures for consent for treatment, clarifying their rights under Medicare. Bolstered unit during low staffing by acting as activity assistant on the skilled nursing unit, researching, identifying, and scheduling a variety of tailored activities for patients, including creating a snack cart for patient rooms in accordance with their diets. Key Accomplishments:• Recognized as lead secretary on the skilled nursing unit, partnering with nursing staff and physicians on patient care plans, managed inventory, and directed data integrity initiatives on all charts. • Spearhead reorganization of unit processes, increasing efficiency and slashing time spent on non-patient-focused activities, and establishing standard operating procedures for the unit. • Directed patient education and conflict management initiatives within food service and nutrition, resulting in reduced patient dietary complaints within the unit.

Houston, Texas Area

Provided exceptional customer service to V.I.P. patients, maintaining confidentiality and decorum with each patient. Led and supported a team of 10 food service specialists, managed inventory, and oversaw vendor management for 3rd party food service vendors. Partnered with patients from all over the world on finding solutions to language barriers and self- educating on culture for proper care and service. Inspected trays to ensure dietary guidelines were met. Key Accomplishments:• Received employee of the month in February 2018, recognized by the food and nutrition services director for outstanding service, teamwork, and leadership. • Served affluent individuals, including serving a former U.S. president, foreign dignitaries, congressmen, and celebrities.

Houston, Texas Area

Managed patient complaints via phone, obtained patient orders through an iPad system and confirmed food trays accurately met patient order and dietary restrictions. Participated in monthly continuing education seminars, including classes on renal patients, post-transplant patients, and diabetic patients to learn about dietary restrictions and needs.Selected as an early user on EPIC, training on the software and serving as a superuser, providing training to others as access opened up to the wider employee population. Key Accomplishments:• Rapidly promoted from a clinical nutrition assistant I to a level II within 9 months in the role.• Assisted with 300-500 patient phone calls weekly, overseeing issue resolution and coordinating patient education with the dietitian to address concerns.

Master'S In Business Adminstration

Bachelor In Human Nutrition & Food: Dietetics, Dietetics/Dietitian, 3.5

Activities and Societies: Student Academy of Nutrition and Dietetics (SAND) - ACEND Student Liason

Associate Of Arts - Aa, 3.0