About👋⠀Senior Technical Support Specialist | QA Expert | Global Application ManagementAs a Senior Technical Support Specialist with a strong focus on QA, I manage and maintain an application used by hundreds of thousands of users across 35+ countries. My role encompasses overseeing a vast amount of data, ensuring the app is error-free, and implementing country-specific changes based on localized requests. I collaborate closely with teams in each country to address their unique needs and ensure smooth app functionality.Key responsibilities:Global Application Maintenance: Ensuring the app performs optimally across all regions by identifying and resolving technical issues, managing deployments, and coordinating with local teams for country-specific modifications.Error-Free Operation: Continuously monitoring the application to ensure a seamless, error-free experience for all users, troubleshooting complex issues, and providing timely fixes.Deployment Management: Handling app deployment on production environments, ensuring that updates and new features are rolled out smoothly to all users globally.QA Expertise: Extensive experience in manual testing, including writing my own test cases, and ensuring quality in every release. Some experience with automated testing, particularly using Selenium, to support long-term testing processes.Agile Methodology: Skilled in agile methodologies, working in fast-paced environments with cross-functional teams to meet release timelines and deliver exceptional user experiences.I'm passionate about delivering high-quality software that meets the diverse needs of global users while continuously improving processes for better performance and user satisfaction.About my skills:✅⠀Manual Testing:● System Testing● Mobile Testing● Black-Box Testing● White-Box Testing● Unit Testing● Integration Testing● Usability Testing ● User Acceptance Testing✅⠀Software testing life-cycle:● Requirement analysis● Test planning● Test case development● Environment setup● Test execution● Test case closure💻⠀Only interested in remote work.🤝⠀Let's connect if you think my expertise could help your organization!📧⠀Email: lazar.valentin46@gmail.com💬⠀Skype: https://join.skype.com/invite/