Lanny Barcelos, Itil® Expert is a Security Solutions Architect at Isa (Information Systems Architects Inc.). He possess expertise in telecommunications, troubleshooting, voip, team leadership, itil and 44 more skills. He is proficient in French and Portuguese. Colleagues describe him as "I had the pleasure of working closely with Lanny for 2 years. He started in March 2019 as Director, Business Customer Operations. He was able to quickly straighten out the department and overcome several challenges and mandates throughout the 2 years he worked at Distributel. Lanny has forged several close ties with a number of key people in different departments. He led many keys projects and put in place several processes that helped the department move forward on many levels. Lanny… Show more" and "I've had the pleasure of managing Lanny for 7+ years at ACI. His reputation for being a process driven individual combined with his Management and Telecommunications experience meant he was the right fit for us even though we didn't have a position for him at that time. When he first joined ACI, he was put in charge of Customer Satisfaction. A position that never existing at our company before! Soon after he was moved and put in charge of our Technical Services Department.… Show more"