Hammad Khan Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Assisting the Sales Team with RFPs, RFQs, and Statements of Work for MSSP, Project-Based, and Role-Based Services.
• Directly working with Implementations / Delivery Team to smoothly integrate newly onboarded customers ensuring BAU support for day-to-day operations to reduce operational risk.
• Timely processing of Sales Orders and creation of BOMs for efficient process flow.
• Onboarding of Contractors, Database Management through ATS and routine check for access… Show more
• Onboarding of Contractors, Database Management through ATS and routine check for access control.
• Managing renewals and utilizing data analysis for automation of processes & reports.

Canada

• Responsible for client and sales partner interactions including account support, issue management, conflict resolution, offer and renewal deal support, transaction and product management. Effectively support the full.
• Deep understanding of company products and strategic focus; able to effectively present value-add opportunities to customers and to service the associated product life-cycle.
• Operates with a high sense of urgency and demonstrates initiative to… Show more
• Operates with a high sense of urgency and demonstrates initiative to drive positive outcomes; effectively operates in the context of the full customer relationship.
• Ensures compliance in all aspects of performance and customer support; risk aware.
• Excellent communication both written and verbal to customers and internally.

Islamabad

• Catering to business needs of clients through Contact Center / BPO solutions
• Negotiated, wrote and coordinated MSAs, SOWs, RFPs, SLAs and custom contracts
• Reviewed contracts with operations team & provided financial advice to Senior management
• Provided analysis and advice to management team to maximize the profitability of contracts as well as keep cost low as possible while being compliant with government regulations
• Performed or reviewed work plan reconciliation and… Show more
• Performed or reviewed work plan reconciliation and reporting, process financial transactions, invoicing and tracked all payments

Lahore

o Brand building of Green School Programme, International Eco Internship Programmeand Individual Membership Programmeo Establishing / updating marketing and fundraising and strategies for these programmeso Align the national strategies of these programmes with the goals and targets of Asia

Islamabad

o Management of Telenor Pakistan’s Transmission network in North-1 region to ensureuninterrupted 24x7 network availability

Lahore, Pakistan

o Management of Wateen Telecom’s Transmission network in Central-1 region to ensureuninterrupted 24x7 network availability

Professional Mba, Marketing And Finance, A+

B.Sc. Engineering, Electrical Engineering, A