Livia Bartolomé Email & Phone Number

County Dublin, Ireland

• Managing and reviewing the enquiry and application process ensuring all queries are responded to and providing information on the phone, face-to-face, email and WhatsApp for an average of 400 people per year • Booking and conducting English assessments of an average of 200 potential participants per year• Recruiting over 200 people per year to ensure full level of participants in EPIC and monitoring the level of assessment bookings and taking appropriate action if it appears EPIC… Show more • Managing and reviewing the enquiry and application process ensuring all queries are responded to and providing information on the phone, face-to-face, email and WhatsApp for an average of 400 people per year • Booking and conducting English assessments of an average of 200 potential participants per year• Recruiting over 200 people per year to ensure full level of participants in EPIC and monitoring the level of assessment bookings and taking appropriate action if it appears EPIC classes may not be fully utilised• Providing referrals to other employment programmes (e.g. Women@Work, EmployAbility, etc.)• Training and line-managing work placements and the ‘EPIC Information Assistant’ and holding meetings and conducting appraisals to evaluate the meeting of targets and objectives• Evaluating participants’ experience of the EPIC programme and creating reports which help drive programme improvement and inform funders and funding applications• Updating the Participant Tracker and reporting to funders according to schedule, in collaboration with ‘Admin Assistant’ and ‘Head of Employment Programmes’• Developing and implementing the Promotions plan to promote a positive profile of the programme and achieve EPIC participant targets and engagement• Ensuring all programme communications conform with ESF funder requirements for branding and other guidelines and creating promotional materials and keeping information in the EPIC website up-to-date• Building up, expanding and maintaining a network of organizations who work with our target group and ensuring their information on EPIC is up-to-date and they communicate it to their members/clients• Organising events for the employment programmes e.g. EPIC graduation celebration, and representing the employment programmes at relevant events e.g. job fairs, Migrant Information Day, etc. Show less

County Dublin, Ireland

• Greeting each customer with a warm smile and positive attitude• Preparing drink and food orders• Handling cash and credit card payments• Listening carefully to customers’ orders and answering their questions • Providing assistance to other members of the team, by making beverages • Performing all support tasks such as cleaning cases and equipment, and restocking display cases • Cleaning cutlery and dishes away from tables at the appropriate time• Ensuring customers… Show more • Greeting each customer with a warm smile and positive attitude• Preparing drink and food orders• Handling cash and credit card payments• Listening carefully to customers’ orders and answering their questions • Providing assistance to other members of the team, by making beverages • Performing all support tasks such as cleaning cases and equipment, and restocking display cases • Cleaning cutlery and dishes away from tables at the appropriate time• Ensuring customers were satisfied with their meals and service Show less

Dublin

• Looking after the reception and greeting an average of 30 people a day• Providing information about the programme on the phone, by email and face to face• Following up on received application forms and arranging meetings to assess suitability• Updating materials and displaying information on free events and activities for clients and staff on noticeboards and social media• Entering evaluations completed by clients into the Survey Monkey site• Assisting with organising the… Show more • Looking after the reception and greeting an average of 30 people a day• Providing information about the programme on the phone, by email and face to face• Following up on received application forms and arranging meetings to assess suitability• Updating materials and displaying information on free events and activities for clients and staff on noticeboards and social media• Entering evaluations completed by clients into the Survey Monkey site• Assisting with organising the training room, preparing materials and looking after guest speakers providing presentations and workshops for trainees• Organising kitchen supplies for clients• Attending relevant events and meetings to promote Employment Programmes Show less

County Dublin, Ireland

• Greeting and welcoming club members and guests• Answering calls from the charities we are involved with and providing information to the members about the meetings, events and projects• Collaborating with different charities, i.e., Crumlin Hospital, Barnardos and Rotary Bray in order to help with their fundraising projects, i.e., bag packing and pub quizzes• Taking minutes at club and board meetings and emailing them to the board and sharing them with members through social media… Show more • Greeting and welcoming club members and guests• Answering calls from the charities we are involved with and providing information to the members about the meetings, events and projects• Collaborating with different charities, i.e., Crumlin Hospital, Barnardos and Rotary Bray in order to help with their fundraising projects, i.e., bag packing and pub quizzes• Taking minutes at club and board meetings and emailing them to the board and sharing them with members through social media using Power Point• Receiving emails from members suggesting charities and projects they would like to be involved in and liaising with the charity to actualise this• Assisting the club president, vice president, and treasurer in their duties, i.e. planning the bi-monthly meetings and coordinating different events and projects, i.e. the new member ceremony• Monitoring attendance using Excel of the members to the meetings and sharing the information with the president and vice president• Creating events on the club’s Facebook page and sending invitations to members to notify them about meetings and club events i.e. fundraising barbeques, projects we are doing with different charities, i.e. shoebox project• Setting up the room for the meeting, checking for multi-media resources to be ready Show less

Monkstown, Co. Dublin

• Greeting each customer with a warm smile and positive attitude • Preparing coffee and other beverages and desserts • Performing all support task such as cleaning cases and equipment, and restocking display cases • Receiving food and drink orders and served customers at the table in a professional manner • Cleaning cutlery and dishes away from tables at the appropriate time• Ensuring customers were satisfied with their meals and service

South Hadley, Massachusetts

• Creating and facilitating beginners and intermediate Spanish lessons for groups of up to 20 students using PowerPoint and internet to improve their learning experience• Promoting Spanish language and Spanish and Latin culture through different activities, i.e. providing information, weekly conversation table and an annual Spanish dinner• Encouraging students to actively participate throughout class and helping them develop their oral skills through quizzes, pair and group work and… Show more • Creating and facilitating beginners and intermediate Spanish lessons for groups of up to 20 students using PowerPoint and internet to improve their learning experience• Promoting Spanish language and Spanish and Latin culture through different activities, i.e. providing information, weekly conversation table and an annual Spanish dinner• Encouraging students to actively participate throughout class and helping them develop their oral skills through quizzes, pair and group work and games• Assisting the Spanish teacher by recording attendance and sharing information about the students’ attitude and behaviour• Collaborating with other teaching assistants preparing the classes and organising different events related to the Spanish and Latin Studies department i.e. Spanish dinner and The Spanish Club• Assisting a teacher from a different department to proofread and mark essays • Carrying out general office duties such as photocopying and scanning materials for class Show less

Master'S Degree, Comparative Literature And Literature Studies, A-

• Master thesis: The Picture of Dorian Gray, A Portrait of an Era

English Certificate, English Literature (British And Commonwealth), 3.0

Activities and Societies: Mount Holyoke Chorale

Bachelor'S Degree, English Language And Literature/Letters, B-

Activities and Societies: Coro Universitario de Salamanca (chorale)

English Language And Literature, General