Lindsey Basha, Pmp, Psm I Email & Phone Number

Portland, Oregon, United States

• Managed multiple projects related to business activities. Consolidated list of key projects in region. Created internal SteerCo to manage project risks and issues and allow open communication among teams.
• Enabled project management mentality and structure for HR team. Assisted in agile mentality and organization of projects to allow for streamlined communication. Implemented project tracking tool and project templates.
• Managed multiple Finance projects to assist in IPO. Created new policies and repeatable processes for team.
• Created integrated go-to-market calendar across all functions in region. Gathered requirements, designed solution, determined processes, and created communications. Solution allows for increased visibility among teams.

Portland, Oregon

• Conducted marketplace analysis of alternative/electric fuel options for logistics companies in the U.S. Researched existing solutions, created and conducted survey of 22 logistics companies, and analyzed results to aid.
• Researched and identified vendors to provide energy-from-waste services to meet company-wide sustainability targets. Gathered quotes, environmental impact processes, and all relevant information to make decision on.
• Reported on 10 North America distribution center sustainability benchmarks. Provided areas of opportunity to continue to meet and exceed strategic goals.
• Created walking decks, end-to-end process flows, and playbooks for multiple sustainability projects.

• Managed multiple projects related to streamlining the order management process. Coordinated information between business and tech partners, as well as external customer partners. Reported project health and status..
• Established and executed repeatable process for quarterly tech prioritization from a Geo perspective. Gathered all relevant information and reported out status of prioritization items.
• Supervised portfolio of 35 projects. Managed project list, budget, and any cleanup tasks related to tracking tool.
• Drafted program descriptions and benefit statements for new programs for upcoming FY. Contributed descriptions to Corporate Strategic Review.

• Managed multiple projects related to process improvement and maximizing company resources.
• Ideated new budget management solution for North America Marketing department based upon feedback from existing architecture. Performed user acceptance testing and participated in data architecture discovery to ensure.
• Identified opportunity to decrease $150/license cost for athlete appearance requests. Investigated, designed new approach and presented solution to Sports Marketing department.
• Part of team that created website to act as single source of truth for documents related to bringing products to market. Tasked with maintaining content and page details. Worked with other teams across the organization.

Portland, Oregon

• Led organizational change in outpatient therapy companies through successful integration of EMR platform.
• Coordinated and intermediated flow and deadlines between new clients and analysts to ensure proper configuration and successful software integration.
• Sole point of contact for up to 10 clients at a time on all questions and concerns including but not limited to timelines, SOP's and training.
• Assessed and optimized client policies through data analysis and observation to improve inefficiencies and position companies for growth.
• Designed implementation method with a focus on empowering clients to manage their own timelines and training, providing additional implementation options for clients. New methodology has become versatile SOP for.
• Improved client experience by recognizing need for client-facing timeline and task communication. Researched solution, created training materials, and implemented solution.

Portland, Oregon Area

• Designed new implementation method and internal as well as client-facing materials to share knowledge and allow for a consistent and repeatable process.
• Worked cross functionally across departments to communicate information and propose solutions to complex client concerns.
• Gathered client requirements to configurator database to meet custom needs and state-specific requirements.
• Streamlined internal processes to improve customer satisfaction.
• Worked to provide in depth analysis of client revenue and provide coaching opportunities for business owners.

Portland, Oregon

• Redesigned department SharePoint page, created and managed content and regulated document uploads.
• Led 6 interns in planning and executing tech-centered networking event, attended by 175+ people.
• Assisted project managers with product implementation to ensure successful client adoption of system.
• Gained in-depth knowledge of EHR systems, medical billing and implementation skills.
• Owned and updated report to calculate the operational success of recent implementation clients.

Bachelor Of Arts (B.A.), Foreign Languages

Activities and Societies: Note Taker for Students with Disabilities, Three Varsity Letters in Soccer, Student Athlete Mentor

Education record

Activities and Societies: Three Varsity Letters in Basketball, Three Varsity Letters in Soccer, Two Varsity Letters in Tennis, Peer Tutor.