Operations Management Consultant
CurrentDevelop standard operating procedures and systems for tracking clients and progress on cases, facilitating communication between team members, onboarding, and employee evaluations for a growing public interest law firmLead team in establishing comprehensive annual and quarterly goals and maintain system for tracking goal attainment, assigned roles and responsibilities, and progress on objectives and problem-solving barriers and challenges to goal attainmentDevelop learning and development program for attorneys and administrative team members and facilitate workshops on topics including training on client centered advocacy, professional interpersonal communication, time and energy management, and proactive problem solving