Lauren Strong Email & Phone Number

California, United States

• Responsible for HR Business Partner affairs for West Region comprised of 1450 employees• Cultivated a welcoming atmosphere where HR is a trusted resource for employees and managers• Handled performance management to completion from intake, assessment, performance improvement plan, and final assessment• Conducted monthly promotions into openings company wide by analyzing market data to calculate promotion salary proposal• Championed new performance platform and lead key metric… Show more • Responsible for HR Business Partner affairs for West Region comprised of 1450 employees• Cultivated a welcoming atmosphere where HR is a trusted resource for employees and managers• Handled performance management to completion from intake, assessment, performance improvement plan, and final assessment• Conducted monthly promotions into openings company wide by analyzing market data to calculate promotion salary proposal• Championed new performance platform and lead key metric development training conversations throughout the year to produce a 99% platform completion rate company-wide• Launched and managed company-wide mentorship program with 149 participants including the CEO of the company• Created and implemented general and executive onboarding process to shorten the learning curve and serve as a reference document tool• 2023 Community Pillar Lead for the Pan-Asian Alliance Business Resource Group for Publicis Groupe Show less

California, United States

California, United States

• Managed vision and purpose of customer and team experience through coaching, communication, collaboration, and compassion• Fostered collaboration among seven person leadership team to design, align, and implement workflow strategy for 77 employees• Responsible for full life cycle recruitment including sourcing, interviewing, hiring, retention, and trainingImplemented recruitment, staffing, and workforce development programs to ensure a smooth on boarding experience• Scheduled,… Show more • Managed vision and purpose of customer and team experience through coaching, communication, collaboration, and compassion• Fostered collaboration among seven person leadership team to design, align, and implement workflow strategy for 77 employees• Responsible for full life cycle recruitment including sourcing, interviewing, hiring, retention, and trainingImplemented recruitment, staffing, and workforce development programs to ensure a smooth on boarding experience• Scheduled, implemented, and evaluated training plans for new hires to ensure smooth on-boarding• Provided HR leadership during a period of rapid growth and employee movement gearing up for launch/holiday season• Held peers accountable for using performance management systems with an emphasis on results and recognition• Lead team with empathy and safety through unprecedented times around closing, reopening, and working during pandemic Show less

California, United States

• Managed vision and purpose of customer and team experience through communication, product knowledge, and compassion• Collaborated and communicated with 15 person leadership team to design, align and implement daily workflow strategy• Focused on the internal people experience through coaching, feedback, and development• Organized quarterly team to execute new strategies and deliver information to store team daily• Facilitated Market Core and In-Store Training to new hires•… Show more • Managed vision and purpose of customer and team experience through communication, product knowledge, and compassion• Collaborated and communicated with 15 person leadership team to design, align and implement daily workflow strategy• Focused on the internal people experience through coaching, feedback, and development• Organized quarterly team to execute new strategies and deliver information to store team daily• Facilitated Market Core and In-Store Training to new hires• Managed conflict and resolution using interpersonal savvy, compassion, and empathy• Analyzed feedback trends in order to initiate positive change for both internal and external customers Show less

Greater New York City Area

• Educated and empowered the team and external customers on software, products, services, and all things Apple• Created and facilitated internal team training to promote awareness of Today at Apple programming to 45 person management team• Created a team initiative to increase Today at Apple awareness to drive attendees up 21% in one quarter• Facilitated preparation and presentation of Market Core Training to 300 new hires over three months• Increased team morale 52 points by… Show more • Educated and empowered the team and external customers on software, products, services, and all things Apple• Created and facilitated internal team training to promote awareness of Today at Apple programming to 45 person management team• Created a team initiative to increase Today at Apple awareness to drive attendees up 21% in one quarter• Facilitated preparation and presentation of Market Core Training to 300 new hires over three months• Increased team morale 52 points by shaping the vision for Today at Apple for the team• Participated in giving timely, constructive feedback to peers and leadership team Show less

Greater New York City Area

• Understood technology thoroughly to convey clearly to customer and teammates when providing explanations and solutions• Multi-tasked adeptly in a fast-paced, constantly changing environment while maintaining composure, customer focus, and positive peer relationships• Developed conflict management skills with genuine compassion and empathy

Greater New York City Area

• Engaged actively and effectively with customers and companies to understand their needs• Shared passion for technology and conveyed pertinent benefits of products to customers• Collaborated with events team in summer camp visits and facilitations

• Created, Named, Trademarked, and Incorporated business• Established business plan, analyzed marketing, and set business goals• Fostered personal connections with customers in order to deliver focused services and lasting customer relationships• Planned and curated all events and promotions from start to finish including venue, staffing, music, and floor plan• Collaborated with visual artists on photoshoots and promotional materials

Bachelor Of Science (B.S.)

Graduate Certificate