Lauren Strong Email & Phone Number

California, United States

• Responsible for HR Business Partner affairs for West Region comprised of 1450 employees
• Cultivated a welcoming atmosphere where HR is a trusted resource for employees and managers
• Handled performance management to completion from intake, assessment, performance improvement plan, and final assessment
• Conducted monthly promotions into openings company wide by analyzing market data to calculate promotion salary proposal
• Championed new performance platform and lead key metric… Show more
• Championed new performance platform and lead key metric development training conversations throughout the year to produce a 99% platform completion rate company-wide

California, United States

California, United States

• Managed vision and purpose of customer and team experience through coaching, communication, collaboration, and compassion
• Fostered collaboration among seven person leadership team to design, align, and implement workflow strategy for 77 employees
• Responsible for full life cycle recruitment including sourcing, interviewing, hiring, retention, and trainingImplemented recruitment, staffing, and workforce development programs to ensure a smooth on boarding experience
• Scheduled,… Show more
• Scheduled, implemented, and evaluated training plans for new hires to ensure smooth on-boarding
• Provided HR leadership during a period of rapid growth and employee movement gearing up for launch/holiday season

California, United States

• Managed vision and purpose of customer and team experience through communication, product knowledge, and compassion
• Collaborated and communicated with 15 person leadership team to design, align and implement daily workflow strategy
• Focused on the internal people experience through coaching, feedback, and development
• Organized quarterly team to execute new strategies and deliver information to store team daily
• Facilitated Market Core and In-Store Training to new hires
• … Show more

Greater New York City Area

• Educated and empowered the team and external customers on software, products, services, and all things Apple
• Created and facilitated internal team training to promote awareness of Today at Apple programming to 45 person management team
• Created a team initiative to increase Today at Apple awareness to drive attendees up 21% in one quarter
• Facilitated preparation and presentation of Market Core Training to 300 new hires over three months
• Increased team morale 52 points by… Show more
• Increased team morale 52 points by shaping the vision for Today at Apple for the team

Greater New York City Area

• Understood technology thoroughly to convey clearly to customer and teammates when providing explanations and solutions
• Multi-tasked adeptly in a fast-paced, constantly changing environment while maintaining composure, customer focus, and positive peer relationships
• Developed conflict management skills with genuine compassion and empathy

Greater New York City Area

• Engaged actively and effectively with customers and companies to understand their needs
• Shared passion for technology and conveyed pertinent benefits of products to customers
• Collaborated with events team in summer camp visits and facilitations

• Created, Named, Trademarked, and Incorporated business
• Established business plan, analyzed marketing, and set business goals
• Fostered personal connections with customers in order to deliver focused services and lasting customer relationships
• Planned and curated all events and promotions from start to finish including venue, staffing, music, and floor plan
• Collaborated with visual artists on photoshoots and promotional materials

Bachelor Of Science (B.S.)

Graduate Certificate