Leonardo Cuervo Email & Phone Number

Los Angeles, California, United States

• Increased brand awareness through marketing, demonstrations, and brand promotions at events spanning over 90,000 guests.• Implemented effective event marketing strategies resulting in an increase in booth traffic and generating a large growth in brand awareness among eventattendees.• Engaged, educated and befriended customers to deliver an amazing shopping experience.• Demonstrated understanding of customer's personal style and preferences when offering product advice.• Assisted with daily opening and closing tasks to maintain clean, neat and professional booth.• Increased consumer engagement rate, increased product sales, and improved sale performance.• Used communication and interpersonal skills to gather 300 sales leads in 12 hours.

Los Angeles, California, United States

• Tutored ESL, Math, and ELA to over 25 low-income, at-risk children in a classroom and one-on-one setting. • Used effective listening skills to provide counseling, individualized support plans, and mental health triage to students. • Performed de-escalation for students with behavioral and conduct problems, improving their school performance and interpersonal relationships with other students. • Generated and implemented lesson plans using creativity, flexibility, time management, and organizational skills.

Los Angeles Metropolitan Area

🍽️ Leading service teams at upscale country clubs and high-end venues.📋 Recruiting, training, and managing staff for top-tier guest experiences.💼 Driving sales growth through client collaboration and revenue-target achievement.🔝 Inspiring and guiding teams to excel in diverse, fast-paced environments.🍽️ Elevating service standards and crafting unforgettable dining experiences.🔄 Adapting swiftly to unique venue requirements and exceeding client expectations.📈 Implementing KPIs and performance evaluations for operational excellence.I thrive on delivering excellence across varied roles and industries. Passionate about enhancing guest experiences in the food and beverage sector.

Los Angeles Metropolitan Area

• Provided management and oversight of day to day operations for two large research buildings spanning 15 floors.• Coordinated and completed infection prevention, space, and facilities projects with clients, as well as with the Environmental Safety (EVS), and Facilities department.• Supported new researcher onboarding by closely monitoring and assisting with project completion to assure candidate is successfully processed internally by start date.• Created and managed a MS SharePoint team landing site with FAQ's and other time-saving information.• Prevented PHI and other confidential data loss on multiple occasions.• Acted as a safeguard in facility emergency prevention and response.• Assisted operations leadership and team members with department staff meeting agendas, as well as with maintaining attendance, minutes and follow up items.• Tracked and followed up on special requests and project deliverables• Assisted with special events related to the research community

Los Angeles Metropolitan Area

• Assisted in a variety of routine and non-routine laboratory experiments• Performed RNA purification and extraction of neonatal and adult mouse tissue• Independently maintained a colony of 500 transgenic mouse• Managed a neuroscience laboratory and trained new members• Created laboratory reagents from stock chemicals

Greater Los Angeles Area

• Acquired and analyzed FACS/Flow Cytometry data using Flow Cytometer and FlowJo software• Maintained and genotyped a colony of 500 transgenic mice using PCR and gel electrophoresis• Assisted lab members with laboratory techniques such as organ and tissue harvesting and processing, immunostaining, cell cryopreservation, immunohistochemistry, etc.• Attended weekly laboratory meetings and discussions• Other general lab and clerical duties such as media preparation, supply ordering, as well as glassware cleaning and sterilization

• Discussed research literature on transcription regulatory networks and epigenetics in Drosophila and social insect embryos

• Conducted DNA cloning, detection, sequencing, and mapping of the Vibrio fischeri Lux Operon using PCR, gel electrophoresis, and Southern blotting

• Conducted double-blind reviewing of undergraduate journal submissions

• Provided Summer counseling in English and Spanish to over 100 low-income children ages 7-14 years old• Enhanced program safety by directly applying creative and situational solutions to create a more inclusive experience for at-risk children• Supervised safety of children in multiple natural swimming and recreation sites• Transported and administered meals under allergy and food safety guidelines• Directly communicated with superiors during child conduct scenarios in order to avoid emergencies

• Co-authored a 20-page research manuscript with fellow student researchers• Recruited participants to collect data derived from a decision-making computer simulator• Discussed and presented research articles as part of a weekly journal club

Master Of Health Administration - Mha, Health/Health Care Administration/Management, 3.86 Gpa

Coursework: • Legal and Ethical Issues in Health Care Management • Information Systems for Health Care Programs • Financial Management.

Bachelor’S Degree, Psychology And Biology (Double Major)

Activities and Societies: Undergraduate Student Council (Communications Committee), Undergraduate Research Journal Peer Reviewer

Bachelor Of Arts - Ba, Psychology