Laura D'Aquanni Email & Phone Number

Massachusetts, United States

Massachusetts, United States

* Present, sell, upgrade & place service agreement contracts to new and existing customers within territory * Selling to academic, government, hospitals & Research Centers* Create quotes in SAP & Process purchase orders* Maintain a solid Compass / Sales Force dashboard to track sales activities * Maintain monthly reports to track progress of new business based on region* Open opportunities & follow ups throughout the sales funnel* Build organic growth within install base* Build & maintain relationships with potential customers via phone calls, Microsoft Teams & emails* Collaborate closely with District Service Managers, Field Service Engineers, Sales Administration & upper management* Identify successful Instrument sale leads & spare parts to produce added revenue* Upsell T&M quotes into PM contracts to increase & secure revenue for the future* Develop and meet annual sales goals

White Plains, Ny - Remote

* Exceeded sales quotas year after year and grew revenue from $1/k to $6/k * Generate new contract quotes for instruments coming off warranty, request by customer or Zeiss colleagues* Creating service contracts in CRM system/along with processing purchase orders* Experience with renewals of contracts, COI's* Territory consisting of the entire US / individual contributor* Industrial, academic & government customers.* Excel spread sheet created and maintained for business, tracking and wins* Collaborate, net working & excellent rapport with colleagues in various departments including sales groups, technical support, sales administration, marketing and upper management* Contacting potential customers to generate interest and explain various contract offers* Deliver, follow upon and track status of quotes issued to customers maximizing success rate* Identify potential customers by mining CRM & I-Base dash boards to identify potential contract customer for warranty conversions and new business* Collaborate with marketing/sectors & product groups to develop targeted marketing campaigns* Worked to develop leads & opportunities into sales with a high win rate* Assisted in maintaining I-Bases, updates or errors* Proficient in both written and verbal communications sales, * Strong customer service and organization skills

Dobbs Ferry, New York

• Organized & implemented procedures with in service department which created smooth flow of daily business & increased revenue• Ran Service Department-Answered service calls, dispatched & customer service• Implemented procedures within the contractual business and built up strong & trusting relationships with contractors enabling departments growth & increased revenue• Ran Contract Department-typed contracts, set job schedules, customer service, file Town/Village permits & scheduled inspections, created work orders with Con Edison & assured collection of payments• Responsible for 24 hour emergency phone service calls, intake, dispatching & implementing an on call schedule - researching & implementing a Call Service company & continued over seeing• Headed Human Resources-Created employee hand book, implemented procedures for vacation & sick time-record keeping, calendars, research & implementation of uniform selection and company• Recruited technicians for all three companies, Plumbing, HVAC & Home Fuel• Worked side by side with owner of company• Attended street fairs, research & created advertising that increased customer base.• Training for succession planning /motivating team• Collections & General Bookkeeping• Sales & Marketing

Yorktown / White Plains, Ny

* Generate new accounts & close sale opportunities using superior presentation and management skills.* Develope new client relationships & leverage existing and past client relationship to build & manage opportunities. * Maintain & develope accounts by using face to face sales calls, networking & marketing.RESULTS: * Open 6 new accounts in first 3 months-Active billing

Peekskill, Ny

Wine and Spirits Division* Putnam & upper Westchester Territories * On & off premise accounts* Sales of wine & liquor products* Brand development RESULTS: * Increased new/active accounts by 50 %, sales by 75+%. Top in sales within new product launches. Top in sales for quantity cases sold year to date

Yorktown, Ny

* Remodel a 4,0000 Sq Ft Store* Implemented a purchase ordering program * Updated and corrected inventory* Implemented inventory procedures* Interfaced with venders for product purchasing of existing and new items* Sales and customer service * ReceivingRESULTS: *As a result, sales increased by more than 30%

Recruited by the owner of this established retail hardware business to revamp the entire operation, develop new and innovative merchandising concepts, and manage purchasing of all products.; Participated in all aspects of remodeling and upgrading this 12,000 s.f. store. * Assess all product lines for salability; identify and sell off and delete non-revenue generating lines and promote top selling items and categories for greater exposure and enhanced shelf space. * Utilize plan-o-grams to organize floor / shelf displays and merchandise products for optimum appeal. * Develop inventory forecasts and implement marketing strategies to promote business growth * Monitor inventory (30,000+ SKU's); reorder stock as needed. * Interface with vendors to evaluate new products and to establish pricing and delivery terms. * Train and develop new and existing sales and support staff (approximately 45 employees). * Attend national trade shows to assess new products and marketing / merchandising trends. RESULTS: * Doubled sales in two years through effective product identification and creative merchandising. * Reorganized all products for better accessibility and shelf space based on key selling items.

Mt. Kisco, Ny

Assisted with all aspects of opening and merchandising all areas of this new 118,000 s.f. store. * Trained and supervised staff on visual presentation of merchandise. * Implemented plan-o-grams to organize inventory and shelf stock. * Utilized a management inventory markdown system in preparation for transitions. * Conducted monthly adjacency planning for transitions. RESULTS: * Earned "Executive of the Month" and "Outstanding Trainer" awards.

Managed store merchandising for 5000+ products (Hershey's, Glade, Mars, SC Johnson, etc.); maintained inventory and issued credits on out-dated and discontinued items throughout the tri-state area. * Promoted, sold, and set up creative in-store displays. * Utilized plan-o-grams to review product activity and to submit reorders on stock. * Developed positive business relations with management, vendors and customers. RESULTS: * Recipient of awards for Creative Displays by Ferrero / Rocher , and Customer Service from Mrs. Budd's.

Managed operations with a staff of ten at this $1MM retail children's fashions store. * Hired, trained and scheduled staff; managed inventory; processed payroll. * Assisted with opening new stores; ensured compliance with company policies and goals. * Managed inventory; processed Markdowns; MOS’s * Plan-o-gram & Creative Displays

Education record

Academic Diploma, Art

TRAINING: Time Management, Hiring & Firing, Creating a positive work force, Diversity in the workforce, Dealing with change in the work.