Responsible for creating and maintaining all Material Master and Vendor Master Records for US Consumables.Performs Material Movements in SAP Material Master.Creates and processes Purchase Orders, Stock Transfers and material requests.Performs day to day purchasing activities including but not limited to processing requisitions, issuing purchase orders, obtaining vendor confirmations, verifying promise dates, and confirming product delivery for each of our five warehouses.Utilizes SAP daily to track on-hand inventory and processes transactions when and where needed.Collaborates cross functionally between finance and logistics/supply chain on all matters pertaining to inventory.Gathers and reviews all proposed inventory adjustments from 3PL and submits for approval to responsible management and or executives.Coordinating and making sure that all inventory transactions are performed in a timely manner.Monitoring the warehouse good receipt transactions for timely processing, accuracy, and cost-effectiveness.Analyzes and researches workflow, process compliance, inventory efficiency with our 3PL partners.Updates inventory availability and allocation on all inbound containers.Conducts audits and request cycle counts for inventory within each of our five warehouses.Manages all inventory related activities to ensure the integrity and accuracy of company assets.Manages all inventory from Vendor Purchase Order creation through vendor invoice payment.Performs thorough research and documents inventory discrepancies utilizing the daily reconciliation reports.Leverages all available resources to identify root causes and provide possible solutions.

Analyzed incoming Incidents, Service Requests and Change requests and assigned them to the appropriate teams accordingly and in line with predefined processes.Take ownership of SAP related incidents, logging them in ServiceNow and managing the incidents to closure; involving other teams and Level 2 support as required.Actively managed the open incidents in the SAP ServiceNow Support queue and ensured detailed updates, follow-ups, to resolve and close.Day to day responsibilities included data mapping in SAP tables for interface, job monitoring and rescheduling, assisting business users with the execution of SAP transactions.Produced interface statistics and support metrics reports to be shared with the business.Researched using available resources, including article database systemsComplete required training to stay current with system information, changes, and updatesParticipated in frequent 1:1/classroom video coaching sessions with leadershipResponsible for ensuring ServiceNow Ticket resolution in a timely manner, while maintaining the highest level of quality support in every customer and/or partner interaction.

Traveled to Coke Plants all across North America to conduct initial requirements gathering workshops, gathered their current business processes, and gained alignment on their master data for SAP transition. Traveled to Coke Plants to verify inventory, identify the inventory manufacturers, part numbers, and cleanse the data in preparation for SAP upload.Cleansed data from CMMS system in preparation for SAP PM Migration. Used Excel to aid in the cleansing and review of data.Prepared SAP PM Master data upload for SAP. Created the LSMW upload file to perform Mass upload into SAP Material Master. Also created the LSWM Info Source upload file to perform Mass upload into SAP Material Mater to create Purchasing Info Records for materials created in MM.Used LSMW to perform Mass upload into SAP Material Master for material creation and purchasing info record creation for created materials.Performed MM loads such as PIR, Source Lists, Material Bin Updates, Manufacturer Updates, and Stock Updates.Made recommendations on the setup/configuration and performed testing in SAP PM.Subject Matter Expert who assisted with SAP PM training to get the plants ready for SAP.Assisted other resources as needed with Material and Vendor Data.

Managed all aspects of the Shipment process including timely and accurate creation of Deliveries and Shipments in SAP based on the Delivery Due List. Assigned selected Carriers to Deliveries and sent the Shipping Documents to the warehouse to facilitate the shipping of Lonza product housed in their respective warehouses.Supported Global Business Services by manually updating Packing Lists and Inter-company Invoices for all China shipments. Further supported Global Business Services by auditing Import Invoices received from Freight Forwarder and submitting them to Accounting for payment.Worked closely with Customer Service to resolve issues with orders that were sent for shipment.Worked closely with warehouses to resolve issues with shipments. Supported Logistics and Warehouse Management team where needed on special projects and assignments as they arose.

Created Sales Orders, processed return orders, transferred units between storage locations, posted Goods Issues and created invoices in SAP SD and MM Modules.Managed all aspects of the sales order entry process including timely and accurate entry of orders in SD.Managed the parts delivery process from quotations, purchase orders, sales orders, and delivery scheduling to invoicing and AR collections.Maintained Master Data for Customers and Vendors.Managed all aspects of the repair process in SAP PM. Created Repair Service Notifications, Repair Sales Orders, Repair Service Maintenance Orders from Repair Sales Orders, Repair Returns Deliveries, and Posted Repair Goods Receipts.Worked in the warehouse to pick, pack, and ship orders to customers using the BCR and SAP to process shipments.Worked closely with Customers and Sales department with order related tasks.Worked closely with Accounting Department to assist with billing, credit, and collections issues.Created monthly reports for Sales Department and Management in Excel.Assisted with emergency shipments to Customers.Troubleshot and looked for alternative solutions to presented issues.Supported the Logistics team by providing exceptional customer service daily.

Created and maintained materials in SAP MM for all Power Equipment product lines and ensured data integrity for all new materials created.SAP Subject Matter Expert (SME) who provided administrative support and ad hoc training for office and warehouse staff on an as needed basis.Developed and maintained Business Processes and Procedures (BPPs) used to aid in training.Supported warehouses with system issues. Supported IT with SD, MM, and WM testing/validation for open tickets/RSS; was the Subject Matter Expert for SAP MM/WM modules.Full Life Cycle Upgrade Implementation from SAP R/3 to SAP ERP.Assisted with the process design, business impact assessment, and implementation of the SAP ERP business solution.Managed the ERP system within my areas of expertise, SD – Order to Cash, including Sales Order processing, pricing, master data, and billing.Led internal and external resources during the design, configuration, testing and deployment of SAP ERP capabilities and functions.Worked on ERP vs EWM delivery integration Issues, Master data transfers from ERP to EWM.Worked on Delivery documents, inbound delivery flow from ERP to EWM and back.Worked on put away and picking strategies, indicators and capacity check indicators.Created Split Transfer Orders, Two Step picking, Fixed bin replenishment, HUs, Cross Docking.Worked on complete HUs, Storage Units, set up set up auto packing instructions for HUs creation.Helped to lay out ERP to EWM Sales process flow and order fulfillment processes, Stock transport order Process flow, and Returns flow of LE system of warehouse managed Plants.Created and maintained materials in SAP MM for all Power Equipment product lines and ensured data integrity for all new models created in SAP MM.Managed Virtual Warehouse using SAP MM, WM, and SD modules to control inventory. Created Sales Orders, processed returns, transferred units between bins, storage locations, warehouses and posted Goods Issue to trigger invoices to customers.

In my position as a SAP Key User/Team Lead I facilitated the training and development of all associates that were on the Order Management Team to use the Nokia SAP R/3 System by using the SAP Training database and additionally creating the End User Documentation for the Nokia SAP R/3 System as reference material for all associates trained. I further assisted with the training development and professional growth of the team members; furthermore I coordinated and directed the daily activity of the team members within the Logistics Group.