Le-Chi Luc Email & Phone Number

Project management of Yardi ERP transformation for various clients within the real estate industry. Leverage best practices and industry knowledge to deliver projects efficiently and effectively.

Toronto, Ontario, Canada

Program Governance Lead for largest WSIB digital transformation of core services. Leads a team to effectively manage stakeholders in order to drive program deliverables/goals while delivering to EPMO quality standards. Revamped processes and deliverables to streamline the governance processes to enable focus on providing strategic value added services.

Toronto, Canada Area

Project Lead - Enterprise Document & Records Management SystemProject lead for company wide ERP system implementations.- Yardi Core Post Go-Live Initiatives Management- Yardi Advanced Budgeting & Forecasting module implementation

18 York Street, Toronto, Ontario

2015 - 2016 and 2013 - 2015Program Director, Business Transformation - Assurance and Consulting & Deals - Developed a process to assess existing, new and ongoing projects; instilled project management discipline through standard reporting templates, cadence meetings and stakeholder engagement.- Program included over 15 projects and 20 direct reports.Key projects:- Project aimed at instilling Lean principles to an audit to improve the efficiency and effectiveness of the… Show more 2015 - 2016 and 2013 - 2015Program Director, Business Transformation - Assurance and Consulting & Deals - Developed a process to assess existing, new and ongoing projects; instilled project management discipline through standard reporting templates, cadence meetings and stakeholder engagement.- Program included over 15 projects and 20 direct reports.Key projects:- Project aimed at instilling Lean principles to an audit to improve the efficiency and effectiveness of the audit engagement. Managed the launch of this national program and facilitated sessions with engagement teams. Identified over 100 teams to participate. Yielded improvement in engagement margin, hours, client satisfaction and team morale.- Managed national roll-out of a data analytics tool working with a global team. Launched pilot and full roll-out over two years. Show less

Toronto, Canada Area

Director of Operations- Led functional teams to align initiatives with strategic goals. Chaired and organized operations team meetings with finance, resource management, marketing, communications, and knowledge management. Facilitated sharing and collaboration of information and initiatives amongst team. - Member of Leadership team to drive key initiatives to grow the practice. Instilled discipline in operations and managed the cadence of meetings. Managed the creation of presentations… Show more Director of Operations- Led functional teams to align initiatives with strategic goals. Chaired and organized operations team meetings with finance, resource management, marketing, communications, and knowledge management. Facilitated sharing and collaboration of information and initiatives amongst team. - Member of Leadership team to drive key initiatives to grow the practice. Instilled discipline in operations and managed the cadence of meetings. Managed the creation of presentations and coordinated content to facilitate leadership / partnership meetings.Key project:Third Party Labour Transformation (TPL) Lead and Subject Matter Expert- Led the transformation of the TPL department including people, process and technology. Resulted in over $1M in cost avoidance and savings. Show less

Toronto, Canada Area

Customer Relationship Management Subject Matter Expert- Represented Consulting & Deals (C&D)for requirements gathering for the CRM version roll-outs. Developed a process within C&D to improve CRM discipline. Through the utilization of reports and scheduling of cadence meetings, CRM accuracy and completeness increased significantly.Resource Manager- Restructured the deployment team and re-developed processes to streamline the resource management department from 11 to 2 managers.

Toronto, Canada Area

Conducted an analysis of outstanding accounts receivable for a client in the US Healthcare Industry analyzing issues, and root causes related to collections. Provided a remediation plan and alternative calculation for bad debts.Developed an alternative service model that was used as part of an entire re-organization of the finance department for the property accounting function.Chair of client’s Corporate Compliance Committee meetings and managed whistle-blower… Show more Conducted an analysis of outstanding accounts receivable for a client in the US Healthcare Industry analyzing issues, and root causes related to collections. Provided a remediation plan and alternative calculation for bad debts.Developed an alternative service model that was used as part of an entire re-organization of the finance department for the property accounting function.Chair of client’s Corporate Compliance Committee meetings and managed whistle-blower process.Performed an operational savings analysis relating to leases for a major telco. Identified potential savings up to $6.8M and also highlighted areas for significant improvements. Show less

Toronto, Canada Area

Developed a budgeting and forecasting model for the start-up which was used as part of the prospectus for the IPO as well as for internal reporting. Identified areas of cost reduction in preparation for the IPO.

Toronto, Canada Area

Purchased a fitness franchise and launched a club in mid-town Toronto. Led all aspects of the operations and achieved break-even in a year.

Toronto, Canada Area

Managed the balance sheet and cash flow forecasting and planning model.Co-led a major systems implementation to standardize the Balance Sheet and Cash Flow reporting process, which expedited reporting from 2 weeks to 4 days.

Toronto, Canada Area

Auditor of financial statements in the Investment, Insurance and Entertainment industry. Financial effectiveness consultant.