Ken Le Email & Phone Number

North York, Ontario, Canada

❖ Processed transactions accurately and efficiently, handling cash, credit, and other payment methods.❖ Provided excellent customer service by answering queries and resolving issues.❖ Cross-trained in merchandiser operations to allow better effectivity and consistency during operation hours.❖ Answered customer service calls courteously, and forward to other departments for specific inquiries.❖ Assisted customers with product knowledge, promotions, loyalty programs, and shopping assistance to enhance their shopping experience.❖ Managed point-of-sale (POS) systems, ensuring proper balance of cash registers and maintaining records.❖ Restocked and organized merchandise on shelves, maintaining product displays according to company quality standards.❖ Collaborated with team members and managers to ensure smooth store operations on a daily basis.❖ Assisted in inventory management - including monitoring stock levels, reporting discrepancies and organizing shelves for proper quality checks.❖ Ensured cleanliness and safety standards were maintained in the store, and theft prevention guidelines.❖ Participated in promotional setups and seasonal displays to drive sales and improve customer engagement, especially in high-traffic areas.❖ Handled returns, exchanges, and customer complaints in a professional manner.

Mississauga, Ontario, Canada

❖ Complete headcount and absence reports to all supervisors and managers within deadlines❖ Verify time punch in/out and notify when discrepancies are detected immediately to superiors ❖ Create profiles and badges for new and returning associates, ensuring that they are properly onboarded❖ Ensure accuracy within Randstad's ATS (Applicant Tracking System) and update accordingly, including Google Sheets and Microsoft Excel❖ Engage with associates by requesting feedback and evaluating their performance to determine whether they require additional training❖ Assist new associates with onboarding process and explaining employment requirements, terms and conditions to ensure Randstad's compliance with employment legislation

Toronto, Ontario, Canada

❖ Practice and follow food safety guidelines to ensure proper handling of raw meat and prevent cross-contamination❖ Greet guests and prepare personalized orders to provide high quality customer service and ensure satisfaction rate is high❖ Practice FIFO (First-In First-Out) to ensure products are properly stored and sold according to Canadian legislations❖ Assist guests in inquiries on product information and provide recommendations based on their dietary needs❖ Portion and package meat products precisely to fill shelves and arrange their display effectively

North York, Ontario, Canada

❖ Greet guests warmly and recommend suggestions to increase value of their meals❖ Maintain high standard cleanliness of the store, and rotate products daily by a FIFO (First-In First-Our) basis - ensuring only high-quality ingredients are used❖ Prepare orders accurately while exemplifying proper food handling procedures rigorously❖ Independently accomplish assigned tasks and contribute to teamwork through multiple workstations by following detailed procedural lists

North York, Ontario, Canada

❖ Clean kitchen equipment and dishware to ensure safe food handling and cleanliness❖ Assist in basic food preparation to meet daily customer demands❖ Organize and rotate restaurant goods on FIFO basis

Guelph, Ontario, Canada

❖ Train new employees and ensure compliance on policies, guidelines, andexpectations as set by the company.❖ Greet guest and provide suggestions to their orders to increase sale profits❖ Assist in maintaining store cleanliness standards to ensure a neat and tidyenvironment for customers and workers❖ Prepare food and drinks with proper handling and precise to the customers’ needs