Le S. Email & Phone Number

Beijing, China

o Support Annual Meetings and other Board of Governors’ related engagements and events:- Act as the primary focal point between the Corporate Secretariat (SEC) and the Communications Department (COM) on Annual Meeting tasks and cross-team collaborations;- Lead in the creation and execution of Annual Meeting engagement campaigns including the AM Connected newsletter series and promotional emails in collaboration with COM;- Lead in the programming of the Annual Meeting sessions and seminars, develop program schedules based on cross-department and cross-unit communication;- Lead the logistics organization of the Annual Meeting public program, including seminar speaker invitations, providing logistics guidance, and managing reimbursement processes. Support in seminar content development;- Lead and support the working-level drafting, editing, and proofreading of Annual Meeting-related documents, papers, emails and letters;- Lead and support the venue logistics of Annual Meetings including layout design, room usage allocation, AV setup and testing, on-site implementation and coordination.o Assist in the planning and organization of Member, Board, and staff engagement events, including the AIIB New Year Reception and Board Visits.o Assist in team productivity functions and tasks.

Beijing, China

- Participated in events planning organization with colleagues in Corpsec and other departments, smooth logistical delivery of events organized by Corpsec.- Worked as the focal point or key coordinator for different meetings/events and responsible for internal/external liaison and coordination.- Implemented consistent planning practice for high-level events.- Participated as Core Team member to organize the Bank’s flagship event Annual Meetings.- Led in managing volunteers recruited for Annual Meetings.- Assisted in procurement matters and events project budgeting.- Engageed in post-event evaluation and wrap-up report.

Las Vegas, Nevada, United States

Monterey Park, California, United States

- Studied, shadowed, and assisted experienced employees in the Front Office, F&B, Housekeeping, and Management areas. - Operated the front desk during over-night shifts and serviced guests for late check-in, early check-out, and other services as needed.- Managed housekeeping department’s cleaning schedule, assign tasks and rooms in accordance with anticipated arrivals and departures.

Las Vegas, Nevada

-Assisted hotel’s luxury service department in daily operations, including guest room services, private gaming lounge services, and VIP villa services.-Provided Mandarin-English interpretation services to guests when required to ensure a pleasant experience during guests’ stay by removing any language barriers.

Shanghai, China

-Completed tasks as requested by the manager, including create/format spreadsheet, translate documents/emails/presentations, communicate with event coordinators, and record guests’ traveling schedule and related documents.-Contacted with other involving parties of the events to ensure smooth execution, such as hotels, catering companies, and local tour operators.

Shanghai, China

-Attended meetings with the manager and provided interpretation as necessary.-Communicated with hotel, restaurants, and other destination’s services on behalf of the guests when needed.-Cooperated with hotel and event staff on event details, oversee the event progress and assisted the staff as needed.

Shanghai, China

-Guided the guests through the event process and delivered customer services with professionalism. Answer any questions regarding the event, introduce the destination’s attractions, restaurants, and entertainment options to the guests, and assist coordination between the guest and the destination’s service provider.-Planned, prepared and executed hotel/event check-in process with local staff.-Overseen the event banquet and dinner buffet in the hotel. Worked with the F&B department to ensure a successful event.

Las Vegas, Nevada, United States

-Cleaning and setting the table in a timely manner during service.-Responsible for the overall cleanliness of the dining area, the storage, and the restrooms.-Delivered hotpots and other foodstuffs from the kitchen to the table in a timely and professional manner.-Worked with kitchen staff on the preparation/resupply of the condiment station as needed during service.

Shanghai, China

-Managed group reservations of up to 200 guests by cooperating with sales department to maintain customer record-Conducted marketing research, compared past year conventions and called on regarding potential stays and meetings.-Provided customer service by answering phones and in person at five star standard-Coordinated with housekeeping and front desk to ensure speedy check-in for group sales by preparing list of guests, room requirements, etc.

Shanghai, China

-Prepared tables, silverware, etc. at buffet-style restaurant for over 300 guests daily.-Took a la carte orders including wines and spirits; and serve in proper manner.-Managed the Juice Bar during breakfast hours, in charge of cleaning, re-supplying, and serving.

Master Of Business Administration - Mba

Master Of Science - Ms, Hotel Administration

Bachelor Of Science - Bs, Hospitality Management