- Lead account teams throughout the end-to-end client serving process (from proposal to pitching, onboarding, and execution)- Manage team capacity and assign tasks to each direct report- Establish new clients and support deeper penetration at existing clients through building and executing customized business plans and predictable sales engagement processesIdentify and pursue cross-sell & upsell opportunities to enable portfolio growth- Identify, lead, and close client opportunities throughout the entire sales lifecycle - Establish, manage, and grow relationships with key executives and stakeholders - Make persuasive group presentations, and negotiate pricing and contracts with customers to ensure maximum profitability- Forecast & achieve monthly, quarterly KPI and compliance goals- Regularly analyze customer accounts with Customer Success team, identify improvement opportunities and outreach to propose and implement such improvements- Lead and facilitate regular business review meetings with a variety of stakeholders

- Lead account teams throughout the end-to-end client serving process (from proposal to pitching, onboarding, and execution)- Manage team capacity and assign tasks to each direct report- Lead recruiting and training for account team- Act as a senior client representative: Responsible for developing and maintaining relationship with client’s key decision makers, understanding client’s needs and objectives, ability to provide insightful advice to senior clients and promote the expansion of business, consult clients on directions and strategies.- Instruct & monitor performances of account team to manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company- Monitor performance of projects, responsible for quality and output of internal team problem solving, discuss end-of-project performance review with client- Implement performance management practices, processes and measures

- Lead & training account team throughout the whole process of serving customer (planning, budgeting, pitching, quotation, execution, etc.)- Responsible for developing and maintaining relationship with client’s key decision makers, understanding client’s needs and objectives, ability to provide insightful advice to senior clients and promote the expansion of business- Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget- Monitor performance of projects, responsible for quality and output of internal team problem solving, discuss end-of-project performance review with client

· Maintain good relationship with client.· Consolidate proposal and sell to client.· Provide solution to campaign-related issues.· Ensure campaign’s optimal performance.· Be responsible for given business KPIs × Work on multiple accounts.· Build strong, long-term client relationships and maintain frequent contacts.· Act as single point contact for all project-related matters.· Address client queries effectively and in a timely manner· Lead and ensure effectiveness of internal brainstorming.· Develop digital solution for clients including integrated digital media plan based on their specific needs.· Plan resources for project implementation, supervise execution and assure minimal errors rate.· Be responsible for quality of deliverables, timeline and KPIs delivery commitment.· Manage and optimize campaign performance.· Consolidate campaign report and present to client.