Lea Rowe Email & Phone Number

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Virginia Beach, Virginia, United States

• Front of house(FOH) operations manager at a local steakhouse where I manage the bar, waitstaff and hosts - a team around 40 employees• Foster and sustain relationships with liquor, beer & wine (LBW) vendors and distributors; create and price the bar menu in accordance with restaurant pour costs standards; purchase and manage inventory of all LBW product; partner with the Executive Chef and LBW representatives to host private, coursed-dinner events with alcohol pairings• Design… Show more • Front of house(FOH) operations manager at a local steakhouse where I manage the bar, waitstaff and hosts - a team around 40 employees• Foster and sustain relationships with liquor, beer & wine (LBW) vendors and distributors; create and price the bar menu in accordance with restaurant pour costs standards; purchase and manage inventory of all LBW product; partner with the Executive Chef and LBW representatives to host private, coursed-dinner events with alcohol pairings• Design menus and create content for the website and social media; post daily to Facebook and Instagram using the Meta Business Suite; maintain the website and point-of sale (POS) system, Restaurant Manager(RM), with product changes and pricing updates• Write weekly schedule in 7Shifts; communicate and collaborate using Slack; utilize Indeed to recruit and hire; use guest-review data from PopMenu,Zomato and Google to train and develop staff• Have the guests' best interests at heart and resolve all issues with a smile Show less

Virginia Beach, Virginia, United States

• Manage the bayhost(server) department, a team ranging from 85-125 associates depending on seasonality and demand• Address, accommodate and fix guest issues; write weekly labor plan in HotSchedules; utilize Salesforce and coordinate with the events team to build floor layouts; train and develop bayhosts based on performance and guest survey data; interview and promote bayhost leads; create and execute monthly sales contests based on venue objectives; communicate venue and company-wide… Show more • Manage the bayhost(server) department, a team ranging from 85-125 associates depending on seasonality and demand• Address, accommodate and fix guest issues; write weekly labor plan in HotSchedules; utilize Salesforce and coordinate with the events team to build floor layouts; train and develop bayhosts based on performance and guest survey data; interview and promote bayhost leads; create and execute monthly sales contests based on venue objectives; communicate venue and company-wide initiatives using WorkPlace and WorkChat Show less

Virginia Beach, Virginia, United States

• FOH floor manager responsible for resolving issues to ensure guest satisfaction; leading, coaching and developing associates on the floor• Bar responsibilities: assist in bi-weekly LBW inventory, and based on results, modify operating procedures in an effort to hit venue goals• Bayhost responsibilities: use survey-driven analytics to track associate performance and pinpoint development opportunities; assist with staffing and building floor plans for the venue

Virginia Beach, Virginia, United States

• Bayhost & Event Ambassador(lead); Marketing Team; Team-Building Host• Provide top-notch customer service and game instruction to guests• Responsible for generating leads at off-site marketing activations• Facilitate team-building activities for corporate outings

West Mifflin, Pa

Greater Pittsburgh Area

• Manage client and customer relations for 18 consumer packaged goods(CPG) brands and 3 grocery store chains in PA, WV and OH• Coordinate in-store promotions for CPG brands at each grocer• Utilize Nielsen and IRI syndicated data to build presentations, propose updates, and suggest product adds/deletions to CPG and grocer executives

Greater Pittsburgh Area

- Making the work schedule- Making sure all shifts are covered at all times- Making the cleaning schedule

- Fitness center front desk personnel- Customer service- Maintain cleanliness and appearance of fitness center

Moon Township, Pa

- Plan events to gain exposure level- Help with company redesign plan- Give feedback on app appearance and functionality- Data entry

Moon Township, Pa

- Creating/sending email blasts- Surveying members, asking for feedback on events- Social media posting, planning, research, strategizing - Press file maintenance- Listing events online- Writing/editing press releases & media alerts

Robinson Township, Pa

- Research content to share on company social media sites- Schedule social media posts through HubSpot- Help to develop new social media campaigns- Create videos and find new areas to promote our blog content- Monitor Google AdWords, Google Analytics, and HubSpot for trends and improvements- Help create goals to measure in Google AdWords, Google Analytics and HubSpot to create the proper reports to gauge success- Assist with website redesigns- Edit and create… Show more - Research content to share on company social media sites- Schedule social media posts through HubSpot- Help to develop new social media campaigns- Create videos and find new areas to promote our blog content- Monitor Google AdWords, Google Analytics, and HubSpot for trends and improvements- Help create goals to measure in Google AdWords, Google Analytics and HubSpot to create the proper reports to gauge success- Assist with website redesigns- Edit and create new content for our websites - Track and create a social media blogging content calendar for each company- Conduct SEO research and suggest improvements- Help develop new marketing initiatives to increase qualified leads to nurture into sales- Conduct keyword research for top performing keywords used by our companies- Assist with visual arts and web development tasks Show less

Greensburg, Pa

Robinson Township, Pa

Greensburg, Pa