Adam Leach Email & Phone Number

My passion is understanding how pieces fit together...but not the puzzles you would typically expect. For me, my greatest happiness comes from creating the perfect fit between people, processes, and technology. I love recognising and helping build an individual’s talents. I love getting to know what drives all the steps in an activity. And I love tech.Whilst I didn’t know it then, my love started when I was given the opportunity to join a locksmith. At the time I was excited about getting an income and learning how to pick a lock, but what I discovered was an amazing operation of moving parts…people, processes and (at least at that time) technology. There were teams creating enormous master key systems for stadiums and commercial towers, service teams juggling priorities to deliver peace of mind for each client, and sales teams tackling each client’s unique problem. I set about learning how it all worked…or in some cases didn’t work.Over the next 18 years, I excelled at taking all these moving parts, improving and adapting each component as business needs changed. I was provided opportunities to lead teams, streamline service delivery processes, build efficiencies for sales teams, launch new business opportunities and take responsibility for the whole operation…and yes, to pick a few locks.Embarking on my next challenge, I jumped at the opportunity to extend my knowledge into the inner workings of a complex enterprise. The University of Melbourne allowed me to take my operational management to the next level. The processes, collaboration, standardisation, and technology required to deliver services on this scale is incredible. I thrived on the macro processes driving research and learning activities, the multitude of micro processes within each team delivering their piece of the puzzle, and the array of individuals all focused on pushing human society forward. I relished challenges in this environment, transforming a core team, forging new relationships with disparate individuals, and building processes to seamlessly intersect within the broader University machine…with the joy of some cutting-edge technology thrown in.This scale of operational complexity had me completely hooked.Keen to be more effective in this space, I took an opportunity to see behind the curtain of multiple organisations and stepped into consultancy. This opened my love up to the procedural driven nature of government, commercially driven operations of property fund managers, and the unwavering requirements of emergency services operations.I can’t wait to see what’s next.