Leah Andersen Email and Phone Number

Generated reports on Infinite Campus, benchmark, and excel to conduct trend analysis of participant growth, identifying how to reach goals in a span of 1 yearCollaborated with professionals daily to ensure equitable and consistent responses to stressful situations, providing recommendations when necessary Led teams up to 10 individuals to ensure daily tasks were completed with fidelity Created and implemented a multi-tiered program for over 100 participants, and ensured the program was in line with Minnesota’s state standardsUsed technology based solutions to deliver information, experiences, and services directly to individuals involved in a event, program, or study, allowing them to access and interact with content

Translated interactions, directions, and information from English to American Sign Language for special education studentsAssisted in planning, organizing, and implementing curriculumRequired to utilize physical restraints to transport or help with de-escalation.

Generated and analyzed participation of camp program, ensuring customer satisfaction ratings were above 90%Lead and managed over 70 team members through daily performance analysis, schedules, salaries, and hiring procedures to ensure continuity of the programMaintained accurate program records, including incident reports, logbook documentation, and daily attendance for program equitability and fidelity Provided team members with training opportunities and equitable performance feedback for their professional growth, and to continue to expand program developmentLead and designed events by adhering to a given budget, arranging onsite vendors, and ensuring client satisfaction

Assisted to analyze participation of camp program, ensuring customer satisfaction ratings were above 90%Helped manage over 70 team members through daily performance analysis and schedules to ensure continuity of the programMaintained accurate program records, including incident reports, logbook documentation, and daily attendance for program equitability and fidelityLead and supported events by adhering to a given budget, arranging onsite vendors, and ensuring client satisfaction

Prepares for, teaches and/or facilitates environmental and outdoor recreation programs based on an established curriculum and safety guidelines. Prepares for and facilitates team building programs based on established curriculum and safety guidelines. Perform inspections on team building structures and equipment and communicates the need for repairs. Prepares for, teaches and/or facilitates environmental and outdoor recreation programs based on an established curriculum and safety guidelines. Prepares for and facilitates team building programs based on established curriculum and safety guidelines. Perform inspections on team building structures and equipment and communicates the need for repairs. Maintains, inventories, and repairs class materials and equipment.Identifies and responds to participant behavioral issues in an appropriate manner, as needed.

Prepared for, taught and facilitated Zoo Camp classes to kids ranging from ages 4-15 based on established curriculum and safety guidelines. Maintained and cared for 18 small animals daily. Informed and worked with guests about the animals around the zoo.