Serve as intake and research for prospective students of real estate courses with responsibility to provide enrollment, create reports, and monitor sales. Results:Enrolled over 40,000 students who have successfully completed their education Instrumental in improving customer service rating of school to 95% with more referrals coming inMarketing capabilities have increased Decline in errors in accounting realizing increased profits of 25% for company

Investigator conducting surveillance and generating detailed reports on worker’s compensation cases. Results:Acquired additional clients based on positive feedback from current clients and extensive networking through continuous communications and effective working relationships among clients and staff. Identified fraud cases and provided substantiated documentation to allow clients to pursue further action in court Assisted in saving money for worker’s compensation claims that were identified as fraudulent.

•Received emergency calls, provided post-dispatch instructions calmly under high pressure in a fast paced alarm office •Radio Dispatch of all emergency response units for Las Vegas, North Las Vegas and portion of Clark County fire/medical calls, knowledge of geography of cities and local streets.•Made sound decisions independently and acted quickly in emergency situations•Constant mental alertness w/attention to detail and high degree of accuracy at all times•Trained in CPR techniques and Medical Dispatch principles•Monitored 5 computer screens simultaneously tracking movement of emergency medical and fire apparatus, handling two or more 3-alarm fires at one time with multiple medical calls•Interagency relations, database entry

•Typed reports depicting violations and corrections needed•Independently performed annual fire code inspections of all Snohomish County businesses•Responsible for insuring Life/Safety standards were met for all persons in contact with businesses•Independently made decisions to shut down business due to extreme hazards•Researched fire code and Interpreted code to business owners for compliancy•Reported to Fire Marshall•Maintained Interagency communications with law enforcement/fire personnel

Served as administrative support person to Counselors, scheduling hearings, providing research and recording hearings. Results:Instrumental in successful filing of traffic infractions and completion of court hearings.Assisted public with payment of fines and maintained filing system

Served as a corrections officer for over 100 adult offenders, ensuring security of facility and prisoners. Results:Participated as an active member of the team providing input and recommendations which resulted in the implementation of new and revised safety practices, operations, concepts and services. Received numerous required security training classes; and certified proficient in the handling and use of firearms. Maintained safety for both prisoners and staff thru successful cell searches for contrabandEffectively booked and released inmates including proper documentation for databaseStopped suicide attempts by several inmates and assisted in their getting proper medical attention Maintained positive interagency relations including law enforcement, public, and court personnel