Experis Consultant for First Citizens Bank

Provided Project Management support for the QAS (Quality Assurance Services) department at Key Bank as their Enterprise Release Coordinator.• Monitored high profile projects that share testing environments and technology resources to ensure their project and production timelines remained on target.• Coordinated meetings with Project Managers, Scrum Masters, Quality Assurance Leads/Testers, Business Analysts, and other Stakeholders to track project health and documented project timelines and testing activities.• Identified and mitigated any conflicts or issues that negatively impacted project timelines and facilitated meetings with technical and business teams for resolution.• Monitored and maintained project timelines, testing activities, and production release dates in JIRA.• Organized and documented all QAS Enterprise Release Coordination processes and functions in Confluence.

Provided Quality Assurance testing support for IRMT (Issue Remediation Management Tool), a PEGA application designed to identify and track risks and issues associated with customer remediations.• Served as the Lead Tester and coordinated the testing activities for one of five IRMT scrum teams.• Managed testing activities using Scrum methodology within an Agile framework and utilized the JIRA application to manage the project.• Developed and executed test plans, test procedures, and test scripts after analyzing business and functional requirements as outlined in user stories.• Performed manual system integration and regression testing in the IRMT test region and executed automated test scripts using Selenium.• Partnered with Developers to define the testing strategy and testing components that were used to validate requirements against developed software.• Identified and analyzed software discrepancies and performed defect tracking to resolution.• Coordinated and attended scrum meetings to discuss testing activities with Product Owners, Business Analysts, Developers, and other key project members.• Worked with the scrum team to prioritize tasks by maintaining backlogs in the JIRA application for sprint planning.• Analyzed and documented test results in the ALM application and maintained testing metrics for forecasting.

Served as the Quality Assurance Test Lead for Teamworks, the Wells Fargo company intranet Microsoft SharePoint website designed to serve as an information hub for all employees.• Provided guidance to QA Analysts and prioritized the testing activities for onshore and offshore teams.• Adjusted QA processes from Waterfall software development to Agile development and utilized the JIRA application to manage the project.• Provided Quality Assurance testing support by developing and executing test plans, test procedures, and test scripts after analyzing business and functional requirements as outlined in user stories.• Performed system integration and regression testing in the test region of the Teamworks application.• Partnered with Developers to define the testing strategy and testing components that were used to validate requirements against developed software.• Researched and analyzed software discrepancies and performed defect tracking to resolution.• Coordinated and attended scrum meetings to discuss testing activities with Product Owners, Business Analysts, Developers, and other key project members.• Analyzed and documented test results in the Quality Center/ALM application and maintained testing metrics for management forecasting.

Provided Quality Assurance testing for the Residential Valuation Services (RVS) application suite which included a long-term strategy for integrating residential mortgage applications.• Manually tested the integration of data from the RVS applications which included the Market Valuation Tool (MVT), Home Valuation Solution (HVS), and Mapping tool.• Managed testing activities using Scrum methodology within an Agile framework and utilized the Team Foundation Server (TFS) application to manage the project.• Partnered with Developers to define the testing strategy and testing components that were used to validate requirements against developed software.• Developed and executed test plans, test procedures, and test scripts after analyzing business and functional requirements as outlined in the Acceptance Criteria of each Feature and Product Backlog Item (PBI).• Performed system integration and regression testing in the RVS System Integration Test region.• Researched and analyzed software discrepancies and performed defect tracking to resolution.• Coordinated and attended scrum meetings to discuss testing activities with Business Analysts, Developers, and other key project members.• Worked with the scrum team to prioritize tasks by maintaining backlogs in the TFS application for sprint planning.• Analyzed and documented test results in the Quality Center/ALM application and maintained testing metrics for management forecasting.

Provided Quality Assurance testing support for PAC2000, a Remedy application that functioned as a change request and configuration management tool for Wells Fargo Bank.• Served as the Lead Tester for the Problem Management, Root Cause Analysis, Preventative Action, and On Call PhoneList applications of the PAC2000 program.• Partnered with Developers to define the testing strategy and testing components that were used to validate requirements against developed software.• Developed and executed test plans, procedures, test scripts after analyzing Business and Functional Requirements.• Performed system integration and regression testing in the PAC2000 test region, coordinated user acceptance testing activities, and conducted post implementation validation in the production environment.• Researched and analyzed software discrepancies and performed defect tracking to resolution.• Coordinated and attended meetings to discuss testing activities with Business Analysts, Developers, and other key project members.• Analyzed and documented test results in the Quality Center/ALM application and maintained testing metrics for management forecasting.