Leah Ruby Email & Phone Number

United States

Senior member of the North American Human Resource team. Collaborated with the Managing Principal and Senior Leadership team to develop and implement strategic programs and services for our multi-state and multi-country architecture and interior design workforce. Led and mentored the North American HR team to drive global and local initiatives.• Developed, managed and administered all strategic and tactical Human Resources activities for US employees including HR policy, coaching, talent acquisition, onboarding, benefits, retention, performance management, mentorship, regulatory/legal compliance, and compensation,• Increased trust and created a safe and constructive culture for the HR team by modeling authentic leadership and applying alignment principles in conjunction with intentional meeting facilitation.• Enhanced Human Resources policy and program consistency across North American studios by championing a global viewpoint and global processes across all studios.• Proactively uncovered deficiencies in California State compliance practices and implemented solutions including acquiring workers compensation insurance and educating Payroll regarding California employment tax, pay at time of termination and paystub detail saving company from incurring fines.• Created tool and process for requesting headcount, collecting position details, and obtaining the appropriate approvals enabling a streamlined procedure and quicker preapproval for initiation of recruiting activity.• Co-led implementation of Workday in North American Studios resulting in improved functionality, US-centric data capture and increased data consistency.• Improved employee experience and increased satisfaction by implementing innovative policies and procedures to streamline studio processes.

Greater Seattle

Seattle, Washington, United States

Chief HR Leader dedicated to ensuring the success of 100-member organization that specialized in designing and fabricating immersive experiences. Performed high-level strategic workforce planning functions and managed tactical HR activities for the company’s four nationwide offices. Collaborated with CEO & COO to ensure HR functions kept pace with company growth.• Provided HR expertise and guidance to the C-suite, leadership team, managers and employees, on a wide range of people topics including employee relations, reviews, training, benefits, regulatory/legal compliance, payroll, recruitment, onboarding, and compensation.• Assumed responsibilities of Operations & Finance Manager in August 2020 while continuing to fulfill HR Manager duties, allowing the company to maintain seamless operations during the challenges of the global pandemic.• Collaborated with leadership team in scaling the company to meet increasing demand, successfully growing the employee base by 75%, and facilitating the establishment of 2 new offices.• Fostered a highly engaged work culture that resulted in improved employee tenure rates & boosted employee engagement from 6% to 67%.• Designed and launched a series of targeted employee development programs improving performance & job satisfaction, including rolling out a unique Employee Exchange program across the company’s offices to give staff broad exposure to different functions, teams, and professional growth opportunities.• Implemented a series of new employee benefit programs including 401k matching, long-term care insurance, and paid bereavement leave—in addition to consolidating health care coverage across all offices to save the extensive time previously needed to administer multiple programs for different states.• Delivered a compensation salary survey for the Design staff, found discrepancies, and took action by adjusting compensation to the 70th percentile of industry standards increasing retention and industry competitiveness.

Seattle, Washington, United States

Joined the company as an administrative manager. Oversaw and executed a diverse range of responsibilities across Human Resources, Operations, Bookkeeping, IT, and Office Management.• Oversaw HR functions within the company and provided right-hand support to the COO in planning and implementing recruiting, hiring, policy, team building, employee relations, and workforce planning initiatives.• Managed all company HR policies and addressed conflicts and/or disciplinary incidents, in partnership with the leadership team, resulting in a healthier work environment.• Directed the day-to-day operations of the corporate headquarters — effectively managing multiple responsibilities and increasing the success of the company. Provided oversight, mentoring, and direction to administrative teams across the four company offices.• Provided IT support and training for all employees—performing a mix of IT duties that included troubleshooting, user access management, equipment purchasing, and system installation.• Drove continuous process improvement and automation efforts, including implementing new payroll processing software that successfully reduced processing time by 20% and entry errors by 5%.• Performed a mix of full cycle bookkeeping and financial reporting tasks, including processing biweekly payroll, filing company taxes, and handling any needed client collections efforts.

Seattle, Washington, United States

Worked in a fast-paced hospitality environment, providing a wide mix of administrative management, bookkeeping, human resources, and operational support to this popular micro-brewery and restaurant.

Renton, Washington, United States

Provided comprehensive office management and administrative support to this private practice medical office consisting of a primary physician and additional staff.

Owned/operated a small business providing administration, organizational assistance, and executive support to small clients across a variety of industries including medical, food service, and education.

Owned/operated a small business providing administration, organizational assistance, and executive support to small clients across a variety of industries including medical, food service, and education

Redmond, Washington, United States

Provided HR support to over 3000 Microsoft employees across various product groups.

Redmond, Washington, United States

Hired to provide administrative, recruiting, and HR support to Microsoft’s corporate recruiting team