Leah Howard Email & Phone Number

Chapel Hill, Nc, Us

Greer, South Carolina, United States

In this contract position with the largest multi-location Hertz licensee in North America, I support senior leadership in identifying and attaining organizational goals regarding the employee experience. I also execute extensive project management across several spheres while engaging with employees at the management level and above.Role Highlights:- Prepare & present reports to senior leadership on project feasibility, procedures, challenges, and successes- Evaluate & revise recruitment & selection process including a comprehensive analysis of current procedures & improved selection tools & techniques- Design, develop, and deliver training on workplace SOPs, workplace conduct, employment laws, complaint processes & nonretaliation- Develop, document, & train managers on SOPs for interviews, onboarding, terminations & corrective actions- Revise, document, & train HR personnel on SOPS for HR functions including payroll processing, new hire processing & companywide communications- Revise existing HR documentation with a focus on legal compliance and enhanced clarity- Redesign and enhance employee handbook to better reflect organizational culture- Conduct & document competency modeling for various company positions, including senior leadership

Greer, South Carolina, United States

As the sole HR Generalist for GSP Transportation—the largest Hertz licensee in North America with locations in multiple states and 450+ employees—I was responsible for supporting employees while ensuring the effective implementation of HR policies and furthering strategic organizational goals.Role Highlights:- Coached location managers on HR best practices and legal compliance- Ensured federal and state HR compliance including E-Verify, EEO reporting, FMLA and ADA compliance- Processed payroll- Managed HRIS- Recruited and selected employees- Reconciled invoices and accounts- Facilitated drug screens and determined employment eligibility

Spartanburg, South Carolina, United States

Role Highlights:- Developed and submitted research proposal for approval and funding- Designed and implemented quantitative and qualitative surveys- Coded, entered, cleaned, compiled, and analyzed survey results using Excel and IBM SPSS statistical software- Reported and presented survey results to stakeholders and at academic conferences- Obtained CITI certification for Human Research - Social & Behavioral Researchers and Social & Behavioral Responsible Conduct of Research- Designed instructional aids for Psychological Statistics students- Designed and implemented academic assessments in institutional LMS- Facilitated in-person and online tutoring

Landrum, South Carolina, United States

Role Highlights:- Created written and video training course materials for new hires and established team members- Facilitated in-person and virtual training sessions using team member feedback to improve workday processes- Established knowledge management system and updated and maintain knowledge documents- Constructed employment manual to ensure compliance with federal and state laws as well as company culture and values- Updated and maintained database of team member benefits, payroll, time, and labor- Collected, entered, and analyzed team member and organizational data to understand current needs and future goals- Recruited and selected employees- Provided administrative support to leadership including scheduling meetings, maintaining calendar, and tracking goals- Processed payroll

Greenville, South Carolina, United States

Role Highlights:- Collaborated with organizational leadership to create volunteer-based foster parent coaching program- Developed organizational program manual detailing the structure, goals, and requirements of the program- Created volunteer manual detailing role expectations, responsibilities, and resources for foster parent coaches- Created selection protocols for program volunteers that include assessing support skills and role suitability- Recruited foster parent coach volunteers at networking events and in collaboration with state and local agencies- Facilitated in-person training of volunteer foster parent coaches- Provided follow-up support for foster parent coaches for program success- Assessed ongoing program success- Identified areas and strategies for improvement using data gathered from volunteer feedback forms and organizational goal tracking

Master Of Arts - Ma, Industrial And Organizational Psychology

Bachelor Of Science - Bs, Research And Experimental Psychology