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*Assist in organizing and directing the day-to-day program operations for the TSN Technology Center*Assist in developing, implementing and evaluating new innovative programming for use in the TSN Technology Center*Supervise and manage TSN Technology Center staff*Develop and organize training manuals, multimedia visual aids, and other educational materials*Represent the TSN Organization to the community including participation in on-going meetings and other forums critical to increasing technology competencies of residents from the Madison Park Development Corporation*Synthesizes data from TSN website for marketing and grant writing purposes*Assist with accurately documenting all program related procedures and processes

• Developed, planned, and instructed training on how to use Microsoft Office products• Updated the content of technology trainings to ensure that students are being trained with equipment and processes that are technologically correct • Supported individuals in career development techniques, such as job search and application strategies, resume/cover letter writing and interviewing skills required in a specific occupational field• Developed measurement tools to evaluate the effectiveness of soft skills instruction• Assessed training needs through surveys, interviews with employers, focus groups, managers and customer representatives• Managed the proper use of the Timothy Smith Center, including computer upkeep, security, housekeeping, equipment setup and supplies• Represented USES at the Timothy Smith Network (TSN), including attending meetings, trainings, and managing periodic equipment upgrade process with the Timothy Smith Fund

• Trained and evaluated grant-funded classes for community members and agency participants • Evaluated students’ abilities, interests and personality characteristics to determine career interest• Developed and delivered training in technical and soft skills• Taught teachers use instructional technology and how to integrate technology with teaching• Facilitate Community Open Access hours including the supervision and training of volunteer monitors, and scheduling of access hours• Planned, directed and participated in recruitment and enrollment activities

• Managed all testing centers and supervision of exams including Prometric, Certiport and Transportation Security Authority• Maintained records of participants and evaluations of classes and programs, internally and for Timothy Smith Network• Developed workforce IT curricula and conducted workforce related IT workshops and training• Facilitated Boston.com/Monster and VAULT Career center operations• Served as a Board Member for Timothy Smith Network

• Instructed students individually and in groups• Established clear objectives for all lessons, and communicated those objectives to students • Instructed and monitored students in use and care of equipment • Prepared materials and classrooms for class activities • Enforced policies and rules governing students• Adapted teaching methods and instructional materials to meet students' varying needs and interests