Leah Ferrell

Leah Ferrell Email and Phone Number

Vice President of Operations @ Branding Arc with Responsibilities for Adam Parks Inc & Receivables Info @ Branding Arc
florida, united states
Leah Ferrell's Location
Cleveland, Ohio, United States, United States
Leah Ferrell's Contact Details

Leah Ferrell personal email

n/a
About Leah Ferrell

Leah Ferrell is a Vice President of Operations @ Branding Arc with Responsibilities for Adam Parks Inc & Receivables Info at Branding Arc. She possess expertise in customer service, microsoft word, microsoft powerpoint, training, strategic planning and 1 more skills. Colleagues describe her as "Leah was an excellent employee that we could always count on to perform and moved up very quickly in our company management team. I would highly recommend Leah and will succeed in any future opportunities. It was a pleasure working with her and seeing her quick growth within our company!!! "

Leah Ferrell's Current Company Details
Branding Arc

Branding Arc

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Vice President of Operations @ Branding Arc with Responsibilities for Adam Parks Inc & Receivables Info
florida, united states
Website:
brandingarc.com
Employees:
6
Leah Ferrell Work Experience Details
  • Branding Arc
    Vice President Of Operations
    Branding Arc Jul 2022 - Present
    Cleveland, Ohio, United States
    View
  • Branding Arc
    Director Of Operations
    Branding Arc Jun 2021 - Jul 2022
    Cleveland, Ohio, United States
    Experienced receivables management professional responsible for coordinating the executive activities of an entrepreneurial team in the United States and India. Defining, implementing and revising operational policies and guidelines and other critical business administration for the parent company of Branding Arc (digital marketing firm), AP Foundation (charity), and other Adam Parks, inc related organizations.
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  • Hs Financial Group, Llc
    Project Manager
    Hs Financial Group, Llc Feb 2021 - Jun 2021
    Cleveland, Ohio, United States
    Responsible for relationship building with debt sellers and creditors for the sourcing of receivables portfolios acquisitions and contingency placements for recovery. Reviewing portfolio characteristics and assisting with the onboarding of sellers and clients to ensure their needs were met.
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  • Hs Financial Group, Llc
    Collections Manager
    Hs Financial Group, Llc Apr 2016 - Feb 2021
    Cleveland, Ohio, United States
    Responsible for Compliance and Training of all collectors to ensure company policies and procedures were followed as well as FDCPA guidelines. Worked effectively with the management team and held weekly meetings to discuss goals, statistical reports, monitor collection performance and drive continuous improvement processes. Promptly addressed and resolved issues impacting productivity with collectors and was in charge of de-escalating issues with the consumer.
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  • United Consumer Financial Services
    Customer Service Representative
    United Consumer Financial Services Jun 2015 - Apr 2016
    Westlake, Ohio, United States
    Identified customer needs, verified account information, researched and resolved issues while providing excellent customer service.Educated customers on products and services to ensure overall better experience and communication. Consistently met performance benchmarks in all areas (speed, accuracy, volume).
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  • Planet Fitness
    Assistant Manager
    Planet Fitness Oct 2014 - Jun 2015
    Brunswick, Ohio, United States
    Responsible for handling requests, complaints, questions and payments inquiries. Assisted in hiring, training and development of club policies. Handled all customer service related functions, including POS, membership sales, and daily inventory management.
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Leah Ferrell Skills

Customer Service Microsoft Word Microsoft Powerpoint Training Strategic Planning Time Management

Frequently Asked Questions about Leah Ferrell

What company does Leah Ferrell work for?

Leah Ferrell works for Branding Arc

What is Leah Ferrell's role at the current company?

Leah Ferrell's current role is Vice President of Operations @ Branding Arc with Responsibilities for Adam Parks Inc & Receivables Info.

What is Leah Ferrell's email address?

Leah Ferrell's email address is le****@****cfs.net

What skills is Leah Ferrell known for?

Leah Ferrell has skills like Customer Service, Microsoft Word, Microsoft Powerpoint, Training, Strategic Planning, Time Management.

Who are Leah Ferrell's colleagues?

Leah Ferrell's colleagues are Bharath Ramachandra, Chris Perez, Mike Colby, Khalid Osman, A.d. Parks.

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