- Greeted and conversated with customers to ensure positive customer relationships- Payed attention to detail when taking orders and delivering food to customers- Communicated with kitchen staff and other team members in order to stay organized and promptly resolve conflict- Anticipated the needs of customers to create a positive dining experience- Multitasked and managed time properly in high stress situations

- Learned and performed various study start-up activities including essential document tracking and protocol amendment submission work- Utilized multiple systems to include CTMS, Veeva Vault, and goBalto Activate to organize essential documents and track key study information needed for site activation and amendment approval- Practiced timely and professional communication between sites and study staff- Monitored status of current studies and provided prompt updates to team members and to sites- Experience with Institutional Review Boards (IRB) submissions and approval processes

- Supported office staff by scheduling meetings and appointments for patients- Recorded patient information using EMR system to ensure data is up to date and accurate- Organized and properly documented patient prescriptions for timely receipt of medication to patients- Trained on and applied proper patient confidentiality protocol