Leah Thomas Email & Phone Number

Southfield, Mi

Vice President of Implementation (April 2016 – Current)Planning, direction and coordination of activities related to onboarding new clients and project management of projects as assigned by the President (including software and CoStaff business concepts). Ensure that goals and objectives of the project are accomplished within the allotted time frame and funding parameters. Must work closely with all department heads to accomplish goals. Directs and assists Implementation Specialists/HR Specialists/PR Specialists in new client implementation, product launch for existing clients, ongoing technical support. Tests and troubleshoots final system setups. Provides internal training and end-user support during and after the implementation process. Work alongside the President in managing sales initiatives with the goal of increasing revenue.Director of Client Services, New Client Implementation (January 2014 – March 2016)Director of Payroll, New Client Implementation (October 2009 – December 2013)- Member of the Executive Management team- Oversaw the payroll department of 5 employees processing 3,500+ paychecks within a PEO - Multi-Company, Multi-State and Multi-Payroll Cycle- Responsible for Client Relationship Management and Issue Resolution- Perform Payroll System Maintenance and Upgrades- Provided ongoing cross departmental training of CoStaff’s system- Ensure Compliance with Government, State and Local Payroll Tax Regulations- Coordinated Payroll Audits and Reconciliations- Year-End Payroll Processing and Auditing- Responsible for planning, directing and coordinating activities related to onboarding new clients - Provided software demonstrations to prospective clients- Assisted the sales team in prospect meetings answering technical and service level questions

Park Avenues assists companies with projects focused on software implementation related to Human Resources, Payroll and Operations.

Oversee all aspects of office operations including supervision of staff, customer service, software training and maintenance in a Professional Employer Organization offering payroll and human resource services. Assisted in development of current marketing materials. Oversaw transition of payroll software including training and development of office procedures.

Participate in and coordinate specific programs and project activities, research methodologies and initiatives related to increasing public awareness of state policy.

Effectively gather information from families across Michigan participating in the state Early On® education program. In turn, provide data to the state of Michigan to aid in determining the impact and usefulness of the state funded program.

Facilitated bi-annual tours providing an accurate working knowledge of Metropolitan Detroit life and institutions for executive level individuals new to the city.

Spanish

Education record