Leah Apfelbaum Email & Phone Number

United States

Tampa, Florida, United States

Tampa/St. Petersburg, Florida Area

Largo, Florida

Used advanced insurance knowledge, automation and technical skills to provide employee benefits clients with proper support and service by managing the marketing and implementation efforts in coordination with the sales team for new or rewritten business. Supported the benefits team through evaluation of eligibility, development of EDI files and Open Enrollment materials to maintain online user portal, the resolution of escalated service issues and by providing interpretation and understanding of carrier requirements.

Baltimore, Maryland Area

Raised over $29,500 in ten weeks, leading the employee charitable team to a win the Leukemia and Lymphoma Society Maryland Chapter's Man and Woman Year 2013 campaign. Also worked as a Seasonal Bartender, expertly anticipating customer’s needs while managing transactions and using restaurant software.

Baltimore, Maryland Area

Internship with the Director of Institutional and Corporate GivingDeveloped a more extensive tracking system for donor information over four fiscal years, drafted acknowledgment letters, and managed social media profiles.During the planning and execution of three-day festival for 2500+ people, created social media profiles, arranged for guest services such as an on-site health screening during the festival and drafted communications for sponsorship pledges, acknowledgment letters, and guest speaker requests.

Baltimore, Maryland Area

Opening Team Member for the property, starting as Guest Service Agent before being promoted to Front Office Supervisor and then joining the Revenue Management Department as a Group Coordinator in 2010.Front Office Supervisor: Served as Manager-On-Duty with responsibility for the coordination of 50+ employees in five service areas. Assisted in the training, supervision, and evaluation of staff while maintaining the organization of the Front Office including scheduling, payroll, and administrative support to the Director. Provided guidance and leadership to staff, ensuring consistent quality customer service was provided.Group Coordinator: Responsible for convention group reservations, coordinating thousands of room night information by analyzing sales contracts and updating information including rooming lists, suites assignment, convention group resumes for internal departmental coordination, and billing requirements. Set and updated group room night rates and monitored daily revenue adjustments.

Lewisburg, Pennsylvania

Created a public relations campaign including the design of marketing materials such as a website, brochures, business cards, signs, billboards, and newspaper advertisements; responsible for writing press releases and newspaper articles to announce the new location of the business.

Sunbury, Pennsylvania

While attending Susquehanna University, hired to implement and train employees on a new software system; created a program to schedule courses; developed a website including a blog, registration capabilities, class descriptions and course information database; created an online media kit; designed advertisements, brochures, and business cards for the organization.

Greater Philadelphia Area

Paid Internship with the Directors of the Communications and Development Offices; assisted the directors with the day-to-day operations; organized Annual Giving reports for future communication; prepared reports on scholarship applicants, curriculum, and progress of awarding scholarships.

Lewisburg, Pennsylvania

Bachelor Of Arts In Communications, Studio Art

Activities and Societies: Member of Sterling Communications – a student run public relations firm, Member of the Communications Honor.

Master Of Business Administration (Mba), Business, Management, Marketing, And Related Support Services

Currently completing MBA course work on campus with Focus Tracks in Marketing Strategy and Information Systems Management

High School Diploma, General Studies

Activities and Societies: Member of National Honor Society, Member of the National Spanish Honor Society, Member of the National Art Honor.