Works as an independent consultant to support client proposal management and writing needs.Supports clients as Proposal Manager and/or writing/editing throughout the proposal document process.Writes, edits, and proofreads narratives used in responses.Analyzes the solicitation to create proposal outline.Reviews proposal drafts for consistency and compliance.Incorporates input from SMEs and other team members.Performs research to support narratives.

Undergraduate Writing Manage an online classroom with adult student learners. (Fundamentals of Writing and Grammar)Facilitate online discussions regarding the weekly topics.Edit writing assignments and provide feedback to inspire growth.Grade student assignments and provide feedback when necessary.

Maintained order in the classroom in the absence of the regular classroom teacher.Wrote daily lesson plans for all subjects for a third grade classroom.Graded student assignments ad provided feedback on their progress.Attended parent teacher conferences when necessary.

Graded student assignments ad provided feedback on their progress.Prepared daily lesson plans for literature and grammar classes for grades 8 through 12.Taught reading, writing, and grammar foundation skills.Sponsored the Cheerleading squads and the Drama club.

Developed use case documents, business process flows, and other test scripts.Developed business process flow charts. (Visio)Completed PeopleSoft self-training in order to support the Project Manager with training the end users.Maintained compliance matrix for assigned solicitations.Managed and maintained input from team members and SMEs.Created a proposal document template for company use.

Wrote end-user documentation for a variety of software systems (online help, user manual). Responsible for overseeing the preparation of screen captures, diagrams, and charts, and assisting in layout work. Worked with subject matter experts (SMEs) to obtain information for end-user documentation. Reported bug defects to testing that were found while writing documentation. Participated in discussions on best way to deploy systems.Participated in testing process of systems.Edited, reviewed, and formatted project-related documents (examples, RDD, test scripts). Provided feedback and input on project-related topics and documents.Wrote other project-related documents on occasion, as time and resources permit. Provides technical writing schedule/WBS to project management, participates in project status and review meetings. Participated in user acceptance testing (UAT) sessions when necessary.Reviewed test cases, test plans, and test case status reports.Served as the technical writing point of contact for assigned projects. Provided editorial support for PMO.Coordinated and prepared monthly status report for customer briefing.Submitted expense reports using employee PeopleSoft system.Served as an editorial member of the GPMO Newsletter committee.

Provided technical writing and editing of documentation, program specifications, user guides, and impact analyses in a multiple system environment including mainframes, client/server and web-based technologies. Provided technical documentation production support for all deliverables. Followed configuration management procedures by using VSS CM repository. Used existing document production procedures and style guides to produce documentation. Worked with SMEs to write and edit documentation.

Created new pages for and maintained the Departmental Support Services (DSS) intranet web site. (Remedy Accounts manager for DSS analysts) Created and edited important information email/web notices sent to DSS and IMF staff. Responsible for the Pyderion (a call queue system) reports. Created and edited departmental documents; updated employee handbooks, FAQ documents. Responsible for creating Remedy 4.0 HelpDesk training materials for the DSS analyst group, including creating the curriculum, schedule of classes, training presentations, and two levels of user hands-on training. Assisted analysts on technical support calls received by DSS.

Wrote original and edited existing technical materials, such as online help, software manuals, release notes, quick start guides, and operating and maintenance instructions. Worked with SMEs to coordinate the final documents. Responsible for overseeing the preparation of screen captures, diagrams, and charts, and assisting in layout work. Completed quality assurance testing checklists as time permitted. Participated in product meetings as lead writer. Participated in software application testing.Participated in JAD sessions at various stages of development.Created CBTs using RapidBuilder software.Hand-coded HTML documents. Received Employee of the Month recognition in November 1998.