Leah Phillips Email & Phone Number

Sioux City, Ia, Us

Collaborated with educators, students, and district administrators to troubleshoot and resolve issues across platforms and curricula. Leveraged clear communication, innovative thinking, and research to drive impactful solutions.- Managed 30-50 support tickets per week via ZenDesk, achieving a 99% satisfaction ratingProvided technical support for platforms including Canvas, Google Workspace, NearPod, and a company-specific platform- Offered dedicated support through bi-weekly… Show more Collaborated with educators, students, and district administrators to troubleshoot and resolve issues across platforms and curricula. Leveraged clear communication, innovative thinking, and research to drive impactful solutions.- Managed 30-50 support tickets per week via ZenDesk, achieving a 99% satisfaction ratingProvided technical support for platforms including Canvas, Google Workspace, NearPod, and a company-specific platform- Offered dedicated support through bi-weekly meetings with teachers needing extra assistance- Transformed obstacles into learning opportunities, enhancing engagement and collaboration across various settings Show less

- Supported educators in developing Canvas pages, discussions, assignments, and quizzes.- Delivered professional development sessions on both basic and advanced Canvas features.- Held office hours for one-on-one assistance and collaborative brainstorming to enhance teachers' use of Canvas tools.

United States

- Co-led weekly training sessions with up to 40 candidates, focusing on virtual teaching skills.- Supported teachers in creating engaging lessons and demonstrating mastery of essential online teaching techniques.- Held daily office hours to assist candidates with foundational skills or advanced techniques.- Modified instruction to accommodate individual needs and specialties, ensuring effective learning outcomes.

United States

South Sioux City, Nebraska, United States

Co-taught and independently taught American History to classes of 25 to 32 students Planned and designed assessments as part of a team of 3 to 12 Designed and implemented online instruction and assessment to maintain engagement after closure.Experienced with Google classrooms

Sioux City

Co-taught with Kindergarten and Third-grade classroom teachers. Taught small group with Kindergarten and Third-grade ELL students. Participated in Positive Behavior Intervention Supports (PBIS) to improve student behavior.

Sioux City, Iowa

Trained with Canvas LMSDeveloped and implemented lesson plans to meet state and institution standards. Focused on career ready English. Promoted and participated in community activities to build connections between international students and the local community.

Killeen, Tx

Taught a variety of K-12 classrooms with preparation running from full to nothing. Managed classrooms with diverse students in many areas of study.

Yongin, Gyeonggi-Do, Korea

Co-taught with native Korean teachers in classes of up to 40 studentsCollaborated with teams of 5 and 6 teachers to create unified curriculum and assessments. Designed and implemented cultural and linguistic lessons beyond the core curriculum.

Ilsan, Korea

Taught classes of up to 12 students Followed strict curriculum

Sioux City, Ia

Ran cameras for the morning news in the studio. Ran errands, collection and distribution of commercials, driving a company vehicle.

Sioux City, Ia

Checked out books to the college populationLearned the Library of Congress System Shelved Materials Did basic clean up for closingOpened in the morning

Sioux City, Ia

Shelved books using the Dewey Decimal systemEnsured proper shelving under the Dewey Decimal system Pointed members of the public toward which help desk they needed

Teaching Certification, Social Studies Teacher Education

Activities and Societies: Phi Alpha Theta, Iowa Student Educators Association Teaching certification with endorsements in 7-12 American.

Bachelor Of Arts (B.A.), Political Science And Government