Leah Watts Email and Phone Number

Based with a leading design consultancy, I focus on supporting the broader Account Management team specifically for large projects as they transition from design to production. I work closely with prominent brands, ensuring projects are managed seamlessly and regularly engaging with clients to provide progress updates.My expertise in print and packaging is crucial during the production phase, significantly contributing to the overall success of each project.I meticulously check artworks once produced, utilising my keen eye for detail to ensure the highest quality and accuracy. My extensive knowledge, coupled with a friendly and proactive approach, helps build strong and satisfied client relationships.In addition to managing aspects of my former Project Manager role, I play a key role in adjusting workflow software and managing company-wide resource allocation as needed. I also coordinate and attend photoshoots, implement new procedures, and provide training for new colleagues during the production phase.

In my initial role as a Project Manager with Big Fish, I was responsible for managing artworks throughout design and production across multiple projects simultaneously for a European retailer. I generated design and artwork briefs, collaborated closely with all stakeholders, and led initial introductions with suppliers and printers to present design concepts and discuss technicalities. I also reviewed multilingual artwork once produced, ensuring that all versions were accurate and met the highest quality standards. Additionally, I created critical paths to track project progress, enabling real-time updates and effective management throughout the project's progression.

Based at a digital marketing agency, I served as the primary contact for all clients. Responsible for planning and scheduling the design team, I oversaw all digital campaigns produced and provided the final sign-off. I also led the strategic development of marketing initiatives, ensuring alignment with client goals.On a monthly basis, I engaged with existing clients to discuss and implement new marketing strategies, consistently enhancing and adapting campaigns to achieve optimal performance.

Based in a fast-paced studio, I received briefs from clients and scheduled clear originations into the studio. Proactively identifying possible artwork or print challenges, I offered effective solutions, all while ensuring adherence to budgets, deadlines, and brand/legal guidelines.Collaborating closely with clients and stakeholders, to guide and achieve launch dates of high-profile projects, from initial concept through to completion. For substantial projects, I developed critical paths to offer clients real-time progress updates.Following the production of artwork, I held accountability for conducting the quality assurance sign-off before release to the client or straight to print. It was imperative that I maintained a keen eye for detail and constantly ensured that high standards and expectations were met.Other responsibilities included:• Ordering cutters and tooling• Generating monthly KPI reports• Assisting with the annual ISO/BRC audit inspections• Conducting client artwork approval sessions• Establishing and maintaining master artwork templates and keyline manuals• Assisting with workflow software• Ensuring all specification manuals and procedures remained current, accurate, and promptly updated

Responsible for the switchboard, I was the first point of contact. Responsibilities covered conducting all reception duties and business administration requirements.

I supported the Managing Directors by managing their diaries, scheduling meetings, and arranging appointments, along with handling various other office duties During my time with Finsbury Robinson, I personally secured the largest and most profitable account on record for the business.

Engaging directly with customers in a high-pressure environment, my duties involved handling payment transactions, managing cash, and conducting stock takes. Furthermore, I provided assistance in a lively bar during weekends and delivered silver service in the hospitality suites during the Christmas period.