Lea Mescallado Email & Phone Number

Montreal, Quebec, Canada

• Maintain order and shipment requirements guidelines for all Key Accounts. Work with Key Accounts salespeople to set-up shipment progress reporting. Manage inquiries from Key Accounts salespeople.• Follow Orders – Maintain shipment progress reporting for key account order tracking. Intervene when required to ensure adherence to key account delivery requirements.• Train on Order Requirements – Ensure logistics coordinators are fully versed on important steps including customer portal steps and milestones when contacting the customer is required. • Key Account Contact Lists – Create and maintain Key Account contact lists for order and delivery operations.• Key Account Meetings – Prepare customer driven reports for Key Accounts scheduled meetings. Attend scheduled meetings with Key Account Stakeholders and compose meeting notes.• Meet & Coordinate with interdisciplinary counterparts – Participate in Key Account Coordination Meetings with Analysts from other departments to help deliver consistent service from the entire supply chain.• Systems Maintenance – Ensure Web-Based order management tool and ERP reflect accurate information related to order metrics and shipping requirements.• Reporting - Prepare reports for monthly review meetings showing comparison of Key Performance indicators month over month. Prepare ad hoc reporting

• Plan and monitor inbound deliveries from Overseas to 3PL whse• Provide support to our freight forwarders and customs brokers in order to submit paperwork for customs clearance• Plan, organize and oversee operational logistics of the organization including inbound and outbound• Optimize and coordinate full order cycle with Logistics staff• Resolve any arising problems or complaints by 3PL WHS, Carriers and customers transportation teams• Supervise, coach and train Logistics workforce• Immediate respond to any issues or complaints related to Logistics dept• Oversee and Support to Create ASN's, prepare packing slips and manage orders in EDI and ERP systems• Liaison between warehouse, customers transportation team & associates, communicate with individuals or groups• Inventory control, create, prepare and update inventory/ATS files to maintain and track inventory • Provide operations, sales and acctg teams bi-weekly inventory reports• Comply with customer routing and shipping instructions and requirements• Select carriers and negotiate contracts and rates• Dispute chargebacks, support to file and track the claims• Assist VP Operations to Meet cost, productivity, accuracy and timeliness targets•Use ERP system, Paragon/OMS, for customer PO checking, inventory management, adjustment, shipping & invoicing•Create shipment and send GS1 label to 3PL WHS•Create and transmit invoices and send the details to acctng•Set up retailer’s account in EDI with provider support•Send orders either to Fty or 3pl WHS in US/CAD •Route order, get freight forwarder information (FOB and USA) and schedule pickup appointments•Prepare bill of ladings and maintain in records to dispute chargeback when needed •Check fty PO to make sure units matched the customer PO, Split the factory PO, based on which units will go to USA or China•Report shortages on produced units, so the inventory are updated to reflect accurate information and inform the sales/acctng

• Ensure all purchase orders received from customers are processed in an accurate, within compliance and timely manner.• Process all purchase orders and sales orders in EDI, ERP and WMS systems• Create pick, pack lists and route orders for 3PL warehouse for fulfillment of orders and shipments• Track goods movement with the carriers and freight forwarders to ensure they are making timely and complete delivery to customers in compliance with requirements• Assist in preparation and maintaining of required shipping & routing documents• Coordinate product movement in and out of 3PL warehouse in Canada and US• Maintain and monitor inventory and stock level• Maintains and update inventory files and report inventory to Sales and accounting• Assist accounting team for reconciliation of inventory and shipments every month• Process and solve chargebacks and deductions received from customers.• Provide administrative support to Operations Manager

Montreal, Canada Area

• Ensure all purchase orders received from customers are processed in an accurate, within compliance and timely manner.• Process all purchase orders and sales orders in EDI, ERP and WMS systems• Create pick, pack lists and route orders for 3PL warehouse for fulfillment of orders and shipments• Track goods movement with the carriers and freight forwarders to ensure they are making timely and complete delivery to customers in compliance with requirements• Assist in preparation and maintaining of required shipping & routing documents• Coordinate product movement in and out of 3PL warehouse in Canada and US• Maintain inventory files and report inventory to Sales and accounting• Process and solve chargebacks and deductions received from customers.• Provide administrative support to Operations Manager

Montreal, Canada Area

•Received, processed & shipped order of remittances and cargo boxes accurately using in-house application•Balanced the amount of remittance received at end of the day by verifying using excel spreadsheet•Created, updated and verified client databases in order to manage customer information

Montreal, Canada Area

•Assisted in the replenishment, scanning and sorting of clothing merchandise in preparation for storage•Prepared orders by processing requests, pulling merchandise, packing boxes, placing orders in shipping area•Maintained inventory controls by collecting stock location orders & printing request through a computer

Manila, Philippines

•Collected, interpreted, and verified banking reports in order to update banking database•Counted, sorted, packaged coins and ATM cards quickly and accurately before inventory counting•Updated and maintained data for customer information management

Bachelor'S Degree, Logistics, Materials, And Supply Chain Management

Minor In Economics, Economics

Bachelor Of Business Administration - Bba, Marketing