Brazil Marketing Manager
Current
Jul 2022 - Present
AeroLeads people directory · profile
Leandro Borges Email & Phone Number
KYC Manager/ Jr. Head of Customer Support Brazil na Soft2bet
at
Self Employed
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
KYC Manager/ Jr. Head of Customer Support Brazil na Soft2bet
Location
Lisbon Metropolitan Area, Portugal, Portugal
Company size
Who is Leandro Borges? Overview
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Quick answer
Leandro Borges is listed as KYC Manager/ Jr. Head of Customer Support Brazil na Soft2bet at Self Employed, a company with 209837 employees, based in Lisbon Metropolitan Area, Portugal, Portugal. AeroLeads shows a matched LinkedIn profile for Leandro Borges.
Leandro Borges previously worked as Brazil Marketing Manager at Self Employed and KYC Manager/ Jr. Head of Customer Support at Soft2Bet. Leandro Borges holds Mining Technical from Instituto Federal De Goiás (Ifg).
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Self Employed
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Profile bio
About Leandro Borges
Sólida experiência na área de jogos online – iGaming / Gambling, tanto no atendimento direto ao cliente, como na supervisão e coordenação do setor. Supervisão e apoio técnico junto a área de gestão VIP, Marketing promocional, CRM e Direção, avaliação diária de KPI e elaboração de relatórios. Receber, analisar e revisar as informações coletadas durante o processo de KYC em diferentes estágios para prevenção de fraudes. Pagamentos em diferentes plataformas digitais no mercado, trabalhando juntamente com a área financeira, marketing e direção para análise e desenvolvimento a curto e longo prazo para atingir os objetivos.---Solid experience on iGaming / Gambling industry, both in direct customer service, as in supervision and management of the sector. Supervision and technical support with the VIP management team, Marketing, CRM and Regional Manager, daily KPI analysis and report writing. Receive, analyze and review all information collected during the KYC process at different stages to prevent fraud. Payments on different digital platforms (PSP) in the market, working together with finance, marketing and management for short and long term analysis and development to reach the goals.
Current workplace
Leandro Borges's current company
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10 roles
Leandro Borges work experience
A career timeline built from the work history available for this profile.
Kyc Manager/ Jr. Head Of Customer Support
Coordenação e supervisão na área de atendimento ao cliente, elaboração de relatórios mensais, avaliação de KPI, apoio a equipe de gestores VIPs. Apoio na elaboração e tradução de campanhas promocionais juntamente com CRM e gestão de conteúdo dos websites e redes sociais. Verificação e analise de documentos junto ao departamento anti-fraude, risco e.
Apr 2020 - Sep 2021
Head Of Customer Support/ Kyc Manager/ Payment Manager
Coordenação e supervisão de toda área de atendimento ao cliente, elaboração de relatórios mensais, avaliação de KPI e P&L, apoio a equipe de gestores VIPs e Diretor regional, apoio na elaboração de campanhas promocionais juntamente com CRM e gestão dos websites e redes sociais. Verificar e analisar documentos juntamente ao departamento anti-fraude, risco e.
Sep 2014 - Mar 2020
Self-Employed
Autônomo
Trabalho não qualificado/ Voluntariado para suporte ao imigrante.--Unskilled work/Volunteering to support the immigrant.
Nov 2007 - Apr 2013
Senior Customer Service Agent
Atendimento ao cliente via e-mail, chat, telefone, suporte técnico, fidelização, retenção, tratamento de OS e ajuda em Back Office.---Starting as Customer service via e-mail, chat and phone and later technical support in the loyalty area, retention area and then OS treatment on Back Office.
Feb 2005 - Nov 2007
Senior Customer Service Agent
Atendimento ao cliente via e-mail, chat, telefone, suporte técnico, fidelização, retenção, tratamento de OS e ajuda em Back Office.---Starting as Customer service via e-mail, chat and phone and later technical support in the loyalty area, retention area and then OS treatment on Back Office.
Feb 2003 - Jan 2005
Trainee
Agim - Agência Goiana De Desenvolvimento Industrial E Mineral
Desenvolvimento de mapas geológicos, rodoviários, análise de fotos aéreas e fotos de satélites.---Development of geological and road maps, analysis of aerial photos and satellite photos.
Jan 2002 - Jan 2003
Trainee
Secretária De Saúde/ Prefeitura De Goiânia - Go
Cadastro do cartão nacional de saúde.---Registration of the national health insurance card.
Jan 2001 - Jan 2002
Trainee
Secretária De Finanças/ Prefeitura De Goiânia - Go
Geoprocessamento de dados, levantamento topográfico, vistoria / avaliação de imóveis e serviços internos.---Data geoprocessing, topographic survey, inspection / evaluation of properties and internal services.
Feb 1999 - Jan 2001
Salesman
Point Rock
Venda de livros, revistas, Cd's, Dvd's, Lp's novos e usados.---Sale of books, magazines, CDs, DVDs, new and used LPs.
Jan 1998 - Jan 1999
2 education records
Leandro Borges education
Mining Technical
Curso Superior De Tecnologia (Cst), Remote Sensing Techologist, Incomplete
FAQ
Frequently asked questions about Leandro Borges
Quick answers generated from the profile data available on this page.
What company does Leandro Borges work for?
Leandro Borges works for Self Employed.
What is Leandro Borges's role at Self Employed?
Leandro Borges is listed as KYC Manager/ Jr. Head of Customer Support Brazil na Soft2bet at Self Employed.
Where is Leandro Borges based?
Leandro Borges is based in Lisbon Metropolitan Area, Portugal, Portugal while working with Self Employed.
What companies has Leandro Borges worked for?
Leandro Borges has worked for Self Employed, Soft2Bet, Offside Gaming, Autônomo, and Brasil Telecom.
How can I contact Leandro Borges?
You can use AeroLeads to view verified contact signals for Leandro Borges at Self Employed, including work email, phone, and LinkedIn data when available.
What schools did Leandro Borges attend?
Leandro Borges holds Mining Technical from Instituto Federal De Goiás (Ifg).
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