Leandro Lopes Email & Phone Number

Camaragibe, Pernambuco, Brasil

Brazil

Function: Operations Manager – 03/2023 to 01/2024- Responsible for the logistics operations and fleet of branches located in Pernambuco, Bahia, Minas Gerais and São Paulo, in the distribution of lubricating oil, tires and automotive parts;- Management of teams of supervisors, stockers, administrators and drivers;- Management of contracts and negotiations.

Jaboatao Dos Guararapes, Pernambuco, Brazil

• Function: Administrative Supervisor – 08/2022 until 03/2023As a Supervisor at the branch's distribution center in Pernambuco, I lead logistical operations for renowned brands such as Castrol, Bardhal, Tirreno additives.
• Supervision of Receiving Routines: I analyze the delivery scheduling process, check invoices and supervise loading and unloading to ensure efficiency.
• Preparation of Route Distribution: Responsible for optimizing costs in relation to the amount charged versus delivery time, developing the strategic distribution of routes.
• Team Leadership: I lead and lead teams, ensuring alignment with company guidelines, time control, refunds, and offering necessary support and training.
• Freight Negotiation and Contracting: I carry out quotations, negotiations and contracting of outsourced freight, both municipal and interstate (road and cabotage), according to specific demands.
• My performance stands out for the effective management of logistics operations, focus on process optimization and leadership committed to operational excellence.

Recife, Pernambuco, Brazil

• Function: Delivery and Services Supervisor – 09/2020 to 02/2022As Delivery and Services Supervisor, leading a team of 14 assistants, I developed strategies and promoted the continuous growth of the sector. I highlight.
• People Management: I was responsible for developing the team, preparing service schedules and implementing the Kanban system through the Trello tool.
• Training and Performance Assessment: Led the training of new employees, continuously evaluating the team's performance and providing constructive feedback.
• Operational Planning: I actively participated in the preparation of operational plans, identifying and applying opportunities for advancement to boost the sector's growth.
• Chargeback Prevention: Performed risk analyzes to prevent chargebacks, ensuring the integrity of operations.
• Performance Indicators: I developed and evaluated e-commerce performance indicators, using tools such as Excel, PowerPoint and Power BI for critical analysis and informed decision making.

Recife, Pernambuco, Brasil

• Function: Parking Supervisor – 05/2019 to 09/2020In the position of Parking Manager, I led a diverse team made up of traffic advisors, cashiers, valets, cash inspectors, traffic inspectors and technical assistants.
• People Management: Developed a large team through effective management, including developing service rosters, training new hires, creating and managing schedules, performance evaluation and constant feedback.
• Operational Planning: I actively participated in the development of operational plans, identifying opportunities for advancement and applying strategies to drive the sector's growth.
• CCTV Monitoring: Supervised the CCTV monitoring of the large parking lot, consisting of around 6 thousand spaces and payment counters, using the Pelcon system.
• Occurrence Analysis: I carried out incident analysis, including accidents in the yard, implementing preventive and corrective measures.
• Performance Indicators: I developed and evaluated flow and performance indicators for the sector using tools such as Excel, contributing to informed decision-making.

Recife, Pernambuco, Brasil

Function: Operations Assistant - 04/2017 to 05/2019- I worked in the development of people through the management of a large team, divided between traffic advisors, cashiers, valets, cashiers, traffic inspectors and technical assistants;- Carrying out activities such as preparing service rosters, managing the team's workflow, creating schedules and.

Recife, Pernambuco, Brasil

Function: Administrative Assistant - 11/2016 to 04/2017- I worked in administrative routines, relationship with external and internal customers, personnel department with activities: time sheet, certificates and benefits. Purchasing with activities such as: purchase requests and quotes. E Maintenance with activities such as: opening and monitoring service.

Recife, Pernambuco, Brasil

Function: Traffic Inspector - 09/2015 to 11/2016- Inspection of the entire parking lot with approximately 6 thousand spaces, entrances and exits, ensuring the excellent flow of vehicles at the RioMar mall;- Served internal and external customers;- People development through the management of the traffic advisors team;- Analysis and resolution of incidents.

Recife, Pernambuco, Brasil

Function: CCTV Operator - 11/2014 to 09/2015- Using Pelcon camera monitoring system;- Carrying out CCTV monitoring activities of the entire parking lot of about 6 thousand spaces and payment booths;- Performing analysis of occurrences such as: claims in the yard;- Handling of parking management platforms and services such as: Nepos, Sem Parar, Conectcar.

Recife, Pernambuco, Brasil

Function: Cashier - 03/2014 to 11/2014- Performing service to external and internal customers;- Processing and receiving payments and issuing RPS;- Opening and closing cashier in NEPOS parking management system;- Assist customers with specific difficulties, such as finding stores and vehicles;- Organization and care at the payment desk.

Recife, Pernambuco, Brasil

Function: Apprentice - 01/2013 to 03/2014- I started in the professional career project, between partnerships with the JCPM institute and shopping RioMar, in the first Young Apprentice class.- Performed administrative routine activities such as: file organization, preparation of documents, typing of documents, support to managers, internal customer service.