Leandro Ramos Email & Phone Number

Mexico

México

I am in charge of new business, strategic alliances and expansion focused on LATAM and North America.

Santiago, Região Metropolitana De Santiago, Chile

In charge of overseeing entire aftermarket operation, spare parts sales, customer experience and marketing campaigns for importers within the Chilean market.

Cidade Do México E Região

• Responsible for sales of spare parts and services operations to importers of the Peugeot, Citroën and Opel brands (Panama, Costa Rica, Guatemala, Cuba, Dominican Rep. and Bermuda) and Peugeot México subsidiary;
• Participation in the preparation and monitoring of the execution of commercial plans, marketing, pricing policies and studies of local potential;
• Support to Latin American subsidiaries in cross-cutting issues and priority projects, acting as an interface between them and the our head office in France;
• Responsible for the Development of the Euro Repar Car Service Network in the region;
• Support, guidance and monitoring of operational quality standards and customer satisfaction indicators.

São Paulo, Brasil

• As a Dealer Network Development Manager I have the challenge to implementing all stages of dealers trading project, from the agreement to market plans for designated markets. I also work with the following activities:
• Acts as primary Field Subject Matter Expert (SME) on Network Strategy. Manages all required negotiations for major support, lifecycle management and other DND actions. Key actions include: Buy/Sells, Relocations.
• Infield travel and meetings with current dealers, General Directors of Peugeot and Citroën brands to support various Network improvement initiatives.
• Responsible for execution of key strategic DND actions in assigned markets (Peugeot and Citroën brands). Provides regional support to market representation issues providing coaching and counseling to dealership owners.
• Meets with potential new dealers to develop a positive image of the brand.
• Frameworks agreement negotiations and signings.

São Paulo, Brasil

• Prospection and appointment of new dealers in the main capitals of BR, as Sao Paulo, Rio de Janeiro, Belo Horizonte, Brasília, Curitiba, Salvador, Recife and Goiânia (visit, negotiation and launch);
• Increase the market share index in the country side, implementing a compact dealers;
• In charge of the brand expansion in BR, focused on development of new economic groups;
• Develop a policy to replace dealers: turnover and underperforming programs;
• Business Plan development and support the PSA bank in credit analysis for dealers/candidates;
• Retrofit of new brand image (luxury DS Line), furniture and internal identification.

São Paulo, Brasil

• Appointment of new dealers;
• Developing the network of Honda cars;
• Study and analysis of market indicators;
• Visit in loco potential markets throughout Brazil;
• Monitoring the new dealers since the nomination, setting the property, location and size of the dealers, developing the project, visit and support during the construction, assemblies of the dealers, external and.
• Implementation of new corporate Visual Identity at dealerships, from the development of suppliersand materials, preparation of executive design, installation and replacement of the facades to the maintenance plan;

São Paulo, Brasil

• Service technician with the Honda dealers, providing aid in diagnostics, quality solutions and occurrences in the field;
• Preparation of technical bulletins and manuals (Repair, Operation and Facilities and User) for the dealer network and customers;
• Attendance at the SAC (0800) and monitoring of events (solving problems from customer satisfaction, product and answering questions of a technical issue);
• Preparation / submission of management reports.

Mauá, SP

• Analysis of economic and financial feasibility of manufacturing processes (piston ring production and assembly);
• Performance-effective manufacturing environment and production processes;
• Extensive knowledge in the segment of engine components;
• Planning and statistical control of production;
• Technical Purchase of raw materials;
• Control of the supply and storage products (raw materials, tools, machines end equipments).

Master Of Business Administration (M.B.A.), Economia De Empresas

Lingua E Letteratura Italiana

http://madrelinguaitalian.com/

Mba, Marketing

Engineering, Mechanical Production