Leandro Silva Email & Phone Number

Silicon Valley, California, United States

🔹Milestone Company | On-site Consultant at UberDedicated logistics professional with a proven track record in efficiently managing equipment and ensuring seamless operations. Currently serving as an on-site consultant at Uber through Milestone Company, I specialize in the meticulous coordination of equipment procurement, inventory management, and.

São Paulo, Brazil

- During a 30-day temporary assignment covering a colleague's vacation, I had the privilege of stepping into a critical role where I was entrusted with maintaining seamless local support, server configurations, access controls, and essentially fulfilling all the responsibilities of my colleague during their absence.- This experience was not only an.

São Paulo, Brazil

Contributed to the development and implementation of new documentation and process mapping initiatives, driving operational efficiency and productivity. Key responsibilities:- Analyze and optimize business flows for streamlined processes.- Led the development of policies and continuous improvement initiatives.- Collaborated across teams to align new.

São Paulo, Brasil

Within the IT-OPS department at Wildlife Studios, the 3rd largest unicorn startup in Latin America, I held the following responsibilities:- Format and install operating systems on Macintosh computers and iOS devices for seamless functionality.- Provide comprehensive support for Apple equipment, including troubleshooting and maintenance.- Manage logistics.

Atibaia

IT professional providing L2 and L3 support with the following responsibilities:- Developed and documented IT processes, work instructions, and network documentation following ITIL and ISO9001 best practices.- Managed and maintained Windows network infrastructure and IT assets for optimal performance.- Conducted maintenance and troubleshooting of desktops.

Atibaia - SP

In my role, I had the following responsibilities:- Led Windows OS installation, L2 support, and maintenance of fiscal systems for customers. Managed hardware and network assets for the entire IT infrastructure.- Created and updated technical user manuals for automation equipment, established process methods and standards based on ITIL best practices..

São Paulo E Região, Brasil

At Helibras, a prominent helicopter manufacturing company, as an L2 Support Specialist, my responsibilities included:- Providing L2 support to VIP users, managers, stakeholders, and directors at the São Paulo office.- Offering technical support, addressing inquiries, and resolving issues across various systems.- Managing incidents, IT assets, and.

Atibaia-SP

Engaged in IT network administration and support within a Windows environment, overseeing a diverse infrastructure of over 300 devices. Key responsibilities included:- Installing and configuring IT assets for optimal performance.- Proficient support in operating systems, including Windows XP to Windows 8 and Windows Server 2003/2008, as well as GNU/Linux.

Atibaia, São Paulo, Brasil

As an instructor and administrator at [Name of Institution], my role encompassed various responsibilities related to computer courses and the overall management of the computer lab. Key responsibilities included:- Conducting classes and providing training on a range of computer courses offered by the institution. This involved teaching office packages.

Bachelor Of Technology - Btech, Analysis And Systems Development

Licentiate Degree, Portuguese Language And Literature