Senior Analyst, Global Finance Operations
Working in the Governance, Oversight and Adoption (GOA) team, which has been created to ensure that SPE remains aligned to the strategic direction defined in transformation projects.Monitoring, enforcing, and ensuring adoption to the new systems and process standards while championing the philosophy of continuous improvements through standardization which allows for greater efficiencies and expanded outsourcing, and the realization of Continuous Accounting, the exploration of automation.Ensuring the Adoption Team (part of GOA) is operationally efficient in EMEA and LATAM, while supporting globally as part of the GOA team.- Monitoring, enforcing and ensuring adaption to new System/Process standards;- Capturing, triaging, tracking and resolving inquiries related to technology, process or policy related to transformation programs post-go-live;- Performing root cause analysis for complex problems working alongside project teams, Global Finance Operations and IT;- Review and escalating support requests to appropriate teams when resolution falls outside of the Center of Excellence;- Partner with other Finance teams on strong and consistent best practices across all regions;- Partnering with IT on the resolution of any issues related to system processes;- Providing, coordinating and managing training as and when required as part of the transformation project implementation/enhancement lifecycle;- Preparing reports and ensuring risks and issues are addressed and managed;- Supporting Transformation programs with regional efforts and ensuring successful implementation of new processes and policies in the regions;- Collaborating with business partners to define business requirements for new functionalities;- Leading efforts for driving regionally related processes and undertaking continuous improvements focused on user experience, process efficiencies, issue resolution and updates to solution features and functionalities;