IT services for Hotels.Implementation, configuration and maintenance of servers, desktops, firewalls and network.

Acting in the department of hotel openings and IT projects, performing configuration, administration and testing of Windows Server 2012 R2 servers, virtualization of environments using hyper-V, support to field teams to deliver projects and installation of all technology park and infrastructure of CPD within the stipulated schedule, management of hotel opening projects, control of implementation checklists and final reports of the project, communication with customers, managing suppliers and other resources.

Responsible for IT Help Desk department located at Accor Hospitality headquarters, providing IT support to VIPs, directors, foreigners visitors, internal and external users. Active Directory Administration, creating user accounts, granting and managing access to groups. Events supervision and Video Conferences.

Responsible for São Paulo office IT department. Performing support to computers, network and servers, support for diplomats and VIP users and external users, Active Directory administration, supervision of events, video conferences, Web casts, virtualization. Contact with suppliers to purchase materials related to information technology.

São Paulo office IT intern performing support to users in questions regarding information technology, inventory control and mount, maintenance and computer configuration.

Administrative Assistant in the billing area: issuing and changing of invoices and inventory control. Customer service and support in sales, preparation of reports and spreadsheets and other services related to Information Technology.