Leann Burr Email & Phone Number

Belle Haven, Va, Us

United States

United States

- Supports COO by managing hardware/software procurement and IT-related employee support, training, onboarding/offboarding, and orientation for healthcare startup.- Partner with HR for employee perks and benefits and culture events

- Directed 10+ office managers in multiple offices- Co-lead Workplace aspects of multi-site office build-outs and new office openings- Managed multiple vendors, such as food/beverage, office supplies, safety, and privacy- Worked with security and compliance team to maintain SOC 2 compliance- General office management (onboarding, culture, and supply management)

Georgetown, Washington, Dc

- Oversaw IT and Workplace aspects of multi-site corporate office build-outs (networking, A/V, blueprints, procurement, etc.)- Responsible for procuring IT hardware/software equipment and inventory. Managed multiple vendors, such as low voltage and AV- Worked with security and compliance team to be SOC 2 compliant. Responsible for AV systems and security systems- Worked with our Real Estate team for all office remodels and new office openings. Liaison between IT, WE, Networking, and Security teams

Georgetown, Dc

- Assisted staff in the Corporate Office and remote locations with technical support of computers, applications, and related technology. Support includes installation and testing of computer systems and peripherals. - Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.- Experience with Microsoft Server 2012 Active Directory account.- Provisioned and onboarded all new employees – Imaging, setup, deployment, and orientations.- Managed and provide support for Gmail and all Google Apps.- Responsible for procuring IT equipment (Hardware/Software) and Inventory.- Primary point of contact for Rally Health’s end-user community in our DC office ( Users).- Supported all Apple products, a few PC, and Android.- Supported and administer all Atlassian products Jira, Confluence Wiki, and HipChat - Administered applications for users company-wide- Supported/troubleshooting video conferencing systems (Google Hangouts/Chrome boxes/Polycom)- Deploy policies using JAMF- Maintained stat boards for multiple teams - Working closely with the Facilities team (employee culture, desks, common areas)- Highly skilled at gently reminding people how to click, "forgot password".

Arlington, Va

I am a mac certified technician. I triage, troubleshoot, and repair all Mac units and mobile units, such as Macbook Pro/Air/Retina, iPad/iPhone/iPod.

Pentagon City

I am a mobile certified Apple technician for all iOS devices, including iPods.I also do one on one personal training on various topics, such as, iPad/iPhone, learning your mac, iLife and iWork.

Arlington, Va

Assist with creating and designing various graphics for government contract proposals. Create and design proposal covers for both print and digital. Assist with formatting proposals.Programs mostly used: Word, Powerpoint, Photoshop, Illustrator, InDesign.

Bethesda, Md

Provided customer and technical support, product workshops and employee training at the second most highly trafficked Apple store in the Washington, DC, market. Served as a mentor for new employees, providing in- store employee training, assisting in new employee scheduling, and presenting at market-wide training events- Administered off-site, customer service training for new employees of multiple stores within the DC market- Led product workshops and personal training sessions for customers on mobile devices, personal computers and computer software- Engaged with corporations, small business and entrepreneurs to support new business development

- Supported marketing initiatives and broad rebranding campaign for international, publicly traded corporation.- Designed and created motion graphic pieces for client web conferences, industry conferences and national advertising campaigns.- Provided graphic and photo editing support for client recognition program

Bfa, New Media Design

Activities and Societies: RIT Asian Culture Society. - Vice President - Spring 2008 - Secretary - Fall 2007 - Spring 2008 - Event.

Diploma, Interactive Media And Web Design

Associate Of Arts (A.A.), Graphic Communications

Activities and Societies: Asian Club 2005-2006