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Steven Chiu Email & Phone Number
IT Support Specialist
at
Touro University California
1 work email found
@tekperfect.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
IT Support Specialist
Location
San Pablo, California, United States
Company size
Who is Steven Chiu? Overview
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Quick answer
Steven Chiu is listed as IT Support Specialist at Touro University California, a with 5 employees, based in San Pablo, California, United States. AeroLeads shows a work email signal at tekperfect.com and a matched LinkedIn profile for Steven Chiu.
Steven Chiu previously worked as IT Support Specialist at Tekperfect and Product Support Engineer at Pearson Knowledge Technologies. Steven Chiu holds Bachelor Of Science - Bs, Information Technology from Golden Gate University.
Company email context
Email format at Touro University California
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{first}@tekperfect.com
89% confidence
AeroLeads found 1 current-domain work email signal for Steven Chiu. Compare company email patterns before reaching out.
Profile bio
About Steven Chiu
With over 18 years in the IT field, I am currently thriving as an IT Support Specialist at TEKperfect, where my core competencies in technical troubleshooting and cybersecurity awareness form the backbone of my daily mission. At TEKperfect, my efforts are aligned with the organization’s commitment to security and efficiency, ensuring we maintain a robust and user-friendly IT environment. My tenure here has been marked by a dedication to enhancing user experience and system reliability, leveraging my expertise to foster a culture of informed technology use within our team.Over the past year at TEKperfect, I've become integral to the management of cloud services and the education of our employees on cybersecurity best practices. My role involves hands-on problem-solving, from diagnosing hardware and software issues to streamlining system maintenance. My work with remote support tools has dramatically improved issue resolution times, and managing user accounts has become second nature to me. By addressing an average of 15 support tickets daily and providing after-hours global assistance, I've honed my skills in Splunk Enterprise and Infrastructure Automation, ensuring our users receive top-tier support regardless of location.
Current workplace
Steven Chiu's current company
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Touro University California
3 roles
Steven Chiu work experience
A career timeline built from the work history available for this profile.
It Support Specialist
CurrentTechnical Troubleshooting: Diagnose and resolve hardware and software issues for users, including desktop, laptop, printer, and mobile devices.Remote Support: Assist with remote desktop tools, enabling quick resolution of issues without the need for onsite visits.Cybersecurity Awareness: Educate employees about security best practices, phishing threats, and the safe use of company devices to mitigate risks.System Maintenance: Regularly update and patch software, ensuring that systems remain secure and up to date.Cloud Services Management: Assist users with cloud-based applications and services, troubleshooting access issues and optimizing performance.User Account Management: Manage user accounts, permissions, and access rights in systems and applications.Documentation and Reporting: Maintain accurate records of support requests, resolutions, and system changes for future reference and compliance.Collaboration Tools Support: Assist users with collaboration and communication tools (like Zoom, Teams, or Slack) to enhance productivity.Data Backup and Recovery: Implement and manage data backup solutions, ensuring that data can be recovered in case of loss.User Training and Onboarding: Conduct training sessions for new hires on IT systems, tools, and security protocols.Network Support: Troubleshoot and support network issues, including Wi-Fi connectivity and VPN access for remote work.Vendor Coordination: Liaise with third-party vendors for hardware repairs, software licenses, and IT service management.
Oct 2023 - Present
Product Support Engineer
Helped customers resolve technical issues with language testing software products via phone, email, and chat.Provided product training to customers and internal team members.Processed and fulfilled customer's orders.Act as Tier 3 support agent for ticket escalation.Handled the product support by myself in the US time zone for close to 10 years (average 15 tickets per day).Provided after-hours support to customers globally.
Feb 2006 - Feb 2023
Team & coworkers
Colleagues at Touro University California
Other employees you can reach at tekperfect.com. View company contacts for 5 employees →
VC
Valerio Ciriminna
Colleague at Touro University CaliforniaConcord, California, United States
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LB
Leann Burr
Colleague at Touro University CaliforniaNew Alexandria, Virginia, United States
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CN
Choncey N.
Colleague at Touro University CaliforniaOakland, California, United States
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LN
Leyla Navarro
Colleague at Touro University CaliforniaSan Pablo, California, United States
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LR
Lany Reyes
Colleague at Touro University CaliforniaLipa, Calabarzon, Philippines
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RS
Rodrick Saunders
Colleague at Touro University CaliforniaNorth Highlands, California, United States
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Valerio Ciriminna
Colleague at Touro University CaliforniaConcord, California, United States
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LB
Leann Burr
Colleague at Touro University CaliforniaNew Alexandria, Virginia, United States
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CN
Choncey N.
Colleague at Touro University CaliforniaOakland, California, United States
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LN
Leyla Navarro
Colleague at Touro University CaliforniaSan Pablo, California, United States
View →
LR
Lany Reyes
Colleague at Touro University CaliforniaLipa, Calabarzon, Philippines
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RS
Rodrick Saunders
Colleague at Touro University CaliforniaNorth Highlands, California, United States
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1 education record
Steven Chiu education
FAQ
Frequently asked questions about Steven Chiu
Quick answers generated from the profile data available on this page.
What company does Steven Chiu work for?
Steven Chiu works for Touro University California.
What is Steven Chiu's role at Touro University California?
Steven Chiu is listed as IT Support Specialist at Touro University California.
What is Steven Chiu's email address?
AeroLeads has found 1 work email signal at @tekperfect.com for Steven Chiu at Touro University California.
Where is Steven Chiu based?
Steven Chiu is based in San Pablo, California, United States while working with Touro University California.
What companies has Steven Chiu worked for?
Steven Chiu has worked for Touro University California, Tekperfect, and Pearson Knowledge Technologies.
Who are Steven Chiu's colleagues at Touro University California?
Steven Chiu's colleagues at Touro University California include Valerio Ciriminna, Leann Burr, Choncey N., Leyla Navarro, and Lany Reyes.
How can I contact Steven Chiu?
You can use AeroLeads to view verified contact signals for Steven Chiu at Touro University California, including work email, phone, and LinkedIn data when available.
What schools did Steven Chiu attend?
Steven Chiu holds Bachelor Of Science - Bs, Information Technology from Golden Gate University.
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