Leann M. Sexton Email & Phone Number

Fresno, California Area

Southfield, Mi

 Delivered exceptional administrative support while processing incoming legal documents, surveillance video, deposition transcripts and video, medical records, billing records, and invoices. Requisitioned client medical and billing records, lien itemizations, disability forms, and wage verifications. Effectively performed follow-up calls for requested client documentation. Efficiently drafted and submitted claim correspondence documentation.  Collaborated with attorneys and… Show more  Delivered exceptional administrative support while processing incoming legal documents, surveillance video, deposition transcripts and video, medical records, billing records, and invoices. Requisitioned client medical and billing records, lien itemizations, disability forms, and wage verifications. Effectively performed follow-up calls for requested client documentation. Efficiently drafted and submitted claim correspondence documentation.  Collaborated with attorneys and paralegals concerning the setup of document production, enabling easy access to information. Managed client files and greatly improved the organization of documents/records. Assisted at the reception desk to direct incoming calls to the proper extension. Processed incoming mail by scanning into the computer system and/or delivering to the proper staff. Chosen to assist supervisors with key assignments after demonstrating excellent performance. Promptly completed tasks as assigned, or as determined necessary. Created a training manual for new office staff to aid in understanding the firms records processing protocol. Expeditiously reached Employee Reward status awarded by fellow staff recognitions of dedicated work. Show less

Clinton Township, Mi

 Refined workflow processes, making it possible to accommodate increasing responsibilities with less manpower. Provided personalized service cost estimates for residential clients. Implemented controls for new client procurement, which increased sales by an average of 26%. Cut company cost by implementing a fleet management system. Served as liaison between executive management and staff, streamlining office communication and creating a centralized work… Show more  Refined workflow processes, making it possible to accommodate increasing responsibilities with less manpower. Provided personalized service cost estimates for residential clients. Implemented controls for new client procurement, which increased sales by an average of 26%. Cut company cost by implementing a fleet management system. Served as liaison between executive management and staff, streamlining office communication and creating a centralized work environment.Office Manager continued Effectively managed staff, procured sales and organized client appointments for a “record-breaking week” with an increase of over 45% in sales. Exemplified quality assurance by ensuring all operations ran smoothly with company policies being met by staff. Incomparably trained/reinstructed staff to perform to their utmost potential to match company high standards. Consistently received customer compliments for effectiveness, and professionalism. Implemented an “Employee Appreciation Program” to motivate staff, resulting in a reduction in staff turnover. Accurately tracked hours worked by staff and entered data into system for corporate review. Maintained petty case fund, ensuring that the fund was balanced daily, and required receipts were accounted. Processed credit card payments and daily bank deposits. Posted customer payments by recording cash, checks, gift certificates, and credit card transactions. Created invoices and sales receipts for customers. Prepared weekly, monthly, quarterly, and yearly sales reports for analyzation Show less

Saint Clair Shores, Mi

•Responsible for the overall supervision and management of employees in very busy, fast-paced settings.•Regularly cleaned and sanitized assigned areas of school facility with tasks including vacuuming, dusting, mopping, cleaning of bathrooms, trash removal, window, and whiteboard cleaning, changing of light bulbs and minor fixtures, refilling of soap and paper products, and removal of graffiti and gum as needed.•Pressure washed (KAIVAC) locker rooms, bathrooms, and kitchen areas as… Show more •Responsible for the overall supervision and management of employees in very busy, fast-paced settings.•Regularly cleaned and sanitized assigned areas of school facility with tasks including vacuuming, dusting, mopping, cleaning of bathrooms, trash removal, window, and whiteboard cleaning, changing of light bulbs and minor fixtures, refilling of soap and paper products, and removal of graffiti and gum as needed.•Pressure washed (KAIVAC) locker rooms, bathrooms, and kitchen areas as needed.•Performed security checks of facility, perimeter, doors, and windows. Opened and/or locked building doors and operated alarm system for security according to established procedures.•Set up and took down equipment and furniture for sporting events, assemblies, and public use of school facilities. Provided additional equipment and emergency cleaning based on the needs before, during, and after events.•Performed major summer cleaning/maintenance of facility, including floor refinishing, furniture detailing, gum removal, locker clean-outs and resetting of combinations, painting, and minor repairs.•Operated and maintained facility equipment including walk-behind floor scrubbers, chariot floor scrubbers, propane burnisher, KAIVAC, swing arm machines, pallet jack, propane floor stripper, backpack canister vacuums, wax floor applicators, 3M chemical system, carpet cleaning machines including crystallizing carpet cleaning machine and walk-behind carpet scrubbers.•Maintained supply inventory; accepted, confirmed and stocked delivery of supply orders as received.•Assisted with ground maintenance including light snow removal, application of rock salt, light maintenance, and trash removal on and around outdoor sports facilities.•Certified and assisted in the maintaining of pool chemicals and pumps for school district pool.•Followed written and/or verbal instructions regarding use of chemicals, supplies, and equipment and complied with safety policies and procedures. Show less

Clinton Township, Mi

Managed and performed all aspects of operations.