• Customer Service • Shared Product Knowledge• Excellent Communication Skills• Professional Customer Interactions• Business Administration• Customer Retention Goals, proactively seeks out current and new customers to maintain customer loyalty and satisfaction. • Account Manager

• Prepared new patient charts, gathered documents and information from paper sources and/or electronic health record• Ensured medical records were assembled in standard order and were accurate and complete• Created digital images of paperwork to be stored in the electronic medical record• Filed paperwork and reports in patient charts, ensured they were completed in an accurate and timely manner• Ensured files were stored in the designated area according to storage procedures• Responded to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately• Performed other clerical tasks as needed, such as answering phones, faxing, and patient check in and out• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards

• Helped to drive sales goals and achieve monthly quotas• Dedicated to continuously improving sales abilities and product knowledge• Solicited sales in assigned accounts to achieve sales objectives as well as evaluate new business opportunities• Insured the development of existing accounts within territory• Developed and prospects new accounts that open in the assigned marketing area• Introduces new products, new promotions and provides additional marketing service to customers• Delivers product or other related merchandise when required• Analyzes information on competitive products, promotions, pricing and marketing policies • Handles all customer issues in a timely and efficient manner within Company guidelines• Ensures sdupplier distribution goals are met within territory• Worked flexible hours which may include early morning, evenings and sometimes, weekends. • Extensive travel (70% - 85%) by automobile.

• Well-versed in greeting customers professionally• Particularly effective in maintaining solid product knowledge• Hands-on experience in display maintenance and housekeeping• Special talent for operating a computerized point of sale cash register and inventory management system• Working knowledge of reconciling daily sales and prepare deposits• Adept at merchandise inspection, tagging, stocking and display• Proven proficiency with arranging merchandise to maintain the highest level of visual presentation• Demonstrates ability to achieve sales targets with assigned accounts by partnering with customers in a counseling relationship• Working knowledge of the relevant industry and business operation• Thorough understanding of reviewing new product developments and sales techniques on a continuing basis

•Provided support by being involved in the handling of sales and administrative reports and confidential documents and agreements•Prepared sales quotations •Ensured all invoicing was completed with accuracy •Communicated with and within the sales team to gather information useful for the management in research and planning•Maintained all warranty information on new equipment •Ordered new equipment based on sales and need •Finalized booking of sales in system •Conserved General Managers time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications. •Maintained customer confidence and protected operations by keeping information confidential. •Managed and maintained executives schedules.•Made travel arrangements for executives.•Supervised and trained other clerical staff.•Performed general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.•Greeted visitors and determined whether they should be given access to specific individuals.

• Received food and beverage orders, advise on daily specials, and deliver food and drinks • Verified the accuracy of charges, deliver customer checks, and ensure prompt processing of transactions • Helped train and develop newly hired employees in all areas of the restaurant. • Ensured food and beverage quality • Assisted the General Manager with all restaurant operations, including customer service, wait staff supervision, kitchen supervision, opening/closing, scheduling, customer resolution and overall management

•Solicited and serviced new and existing customers to maintain and increase the company’s customer base and achieve rental, sales and service revenue goals •Managed new and existing customer accounts by negotiating terms, managing customer expectations, and resolving customer problems, issues and concerns •Prepared bids on new and existing jobs and projects •Received customer orders and served as the customer contact point on rental equipment •Assisted in implementing, sustaining and developing quality process improvements that focus on safety, financials, operations and customer service.

•Assisted Credit Union President with advertising materials and communications media to symbolize effectively the services and products of the company to our members •Arranged necessary aids for speaking and attending presentations •Responsible for money and for all the checks, deposits, loan payments, and other monies received during the day •Worked to establish and build relationships with our members by assisting them with the products and services our credit union has to offer.•Opened new accounts, explaining options such as single and joint ownership, savings, and share drafts available. • Gathered needed information for the member and transferred funds from existing accounts. • Prepared all paperwork accurately and assisted the member with the signing of documents necessary to process new accounts. • Verified information and ensured all new accounts are processed properly.

•Ordered and tracked inventory to ensure proper merchandise was received • Maintained inventory, ordered the merchandise for the store, in charge of the returns for damaged goods and the recycle program • Work effectively with customers-able to identify needs, tactfully answer questions, sell products and services, and solve problems • Managed sales and support staff to perform all aspects of retail store operation. • Resolved customer issues and addressed complaints, exceeding customers’ expectations • Authorized petty cash, check distributions, and bank deposits.

• Coordinated management of staff, hiring, training, and development. • Managed the daily operation of the store, including scheduling of personnel, reconciling credit, check, and cash receipts, verifying deliveries, stocking new merchandise and replenishment of shelf stock • Earned respect with a proven ability to obtain high performance levels from employees while maintaining a pleasant working atmosphere • Developed valuable professional rapport with customers and set standards for product development, service delivery, and customer relations • Provided team leadership to accomplish department goals and monitor work flow. • Monitored inventory levels to ensure on-time delivery of products. • Supervised order management, customer relations, charge-back resolution and collections.