Leanne Doyle Email & Phone Number

Generating Leads for IT companies such IBM, Dell, HP, Citrix and Cisco among others.Responsible for generating high-quality sales opportunities for major multinational companies, including Microsoft, Intel, Entrust among others. Working for different markets such as USA, BeNeLux, DACH, Nordics and Asia.• Represent IDG services and brand positively• Communicating with all potential clients in the B2B IT sector.• Make professional outgoing calls to prospective clients and support business needs.• Achieve individual daily, weekly and monthly sales targets in line with company objectives.• Engage the client on calls to share information and conduct surveys.• Gather and record accurate client details.• Maintain and update database as new information is gathered.• Research and build customer’s interest in the IT services and products available.• Follow-up calls with clients with completing and checking database information.• Complete thorough updates and handovers with team-members and team leaders.• Contribute to projects, process improvements, and other duties as required• Motivating, developing and training staff at BANT level• Call approach; how to make a professional and engaging call• Script delivery and how to effectively communicate• Data criteria, demonstrating criteria for qualified lead and demonstrates the importance of additional information•Developing prompt questions and how to construct specific campaign questions that encourages the prospect to expand on information

Dublin 1

I took in bound calls, advised on account queries, took payments, provided sales for customers and also logged complaints.